Summary
Overview
Work History
Education
Skills
Activities
Timeline
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DANIELLE PATRICK

OKLAHOMA CITY,OK

Summary

Experienced Loan Officer adept at assessing customer needs, providing suitable products, and guiding customers through the loan process. Handles complex financial transactions using in-depth knowledge of loan products, services, and lending regulations. Develops strong customer relationships by providing excellent service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies, and engaging with customers to promote loyalty and drive sales. Encouraging manager and analytical problem-solver with talents for team building, leading, and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

6
6
years of professional experience

Work History

Loan Specialist

Sun Loan Company
11.2023 - Current
  • Improved loan application processing by streamlining documentation and verification procedures.
  • Enhanced customer satisfaction levels with clear communication and timely follow-ups on loan applications.
  • Developed strong relationships with clients, resulting in increased referrals and repeat business.
  • Maintained compliance with industry regulations and company policies during the entire loan process.
  • Cash Handling
  • Answer phones
  • Make collection calls
  • Customer service
  • Balancing checkbook


STORE MANAGER

DOLLAR GENERAL OKLAHOMA CITY, OK
04.2023 - 10.2023
  • RECRUITING, TRAINING, SUPERVISING, AND APPRAISING STAFF
  • MANAGING BUDGETS
  • MAINTAINING STATISTICAL AND FINANCIAL RECORDS
  • DEALING WITH CUSTOMER QUERIES AND COMPLAINTS
  • OVERSEEING PRICING AND STOCK CONTROL
  • MAXIMIZING PROFITABILITY AND SETTING/MEETING SALES TARGETS, INCLUDING MOTIVATING STAFF TO DO S ENSURING COMPLIANCE WITH HEALTH AND SAFETY LEGISLATION
  • PREPARING PROMOTIONAL MATERIALS AND DISPLAYS
  • LIAISING WITH THE HEAD OFFICE.

SHIPPING receiving CLERK

ADVICS LEBANON, OH
03.2020 - 05.2022
  • Tracks, traces, and updates the status of incoming and outgoing shipments
  • Maintains a clean, neat, and member-ready area
  • Promptly unloads trucks and deliveries and sorts and stocks receivables.

GUEST SERVICE MANAGER

TARGET WEST CHESTER, OH
08.2017 - 03.2020
  • Handles visitor needs, front-desk operations, Ensures the highest level of guest satisfaction
  • Guest services assess employee performance, create strategies and services to enhance productivity, increase revenue and profitability.

Education

ASSOCIATES BUSINESS MANAGEMENT -

CINCINNATI STATE TECH
MIDDLETOWN, OH
05.2021

GENERAL -

NORMAN HIGH SCHOOL
NORMAN, OK
03.1996

Skills

  • TIME MANAGEMENT
  • ORGANIZATIONAL SKILLS
  • PROBLEM-SOLVING
  • PUNCTUAL
  • CUSTOMER SERVICE
  • ACTIVE LISTENING
  • MICROSOFT EXCEL
  • COMMUNICATION SKILLS
  • Payroll Management
  • Employee Training
  • Budget Administration
  • Hourly Shift Management
  • Risk Management
  • Team Development
  • Shift Scheduling
  • Store Merchandising
  • Supply Ordering
  • Customer Service Management

Activities

LOVE TO BE WITH FRIENDS AND FAMILY. I LIKE TO TRY NEW THINGS.

Timeline

Loan Specialist

Sun Loan Company
11.2023 - Current

STORE MANAGER

DOLLAR GENERAL OKLAHOMA CITY, OK
04.2023 - 10.2023

SHIPPING receiving CLERK

ADVICS LEBANON, OH
03.2020 - 05.2022

GUEST SERVICE MANAGER

TARGET WEST CHESTER, OH
08.2017 - 03.2020

ASSOCIATES BUSINESS MANAGEMENT -

CINCINNATI STATE TECH

GENERAL -

NORMAN HIGH SCHOOL
DANIELLE PATRICK