Danielle Pecora
Mahopac,NY
Summary
Experienced Medical Assistant with a strong background in patient care and electronic health records management at GoHealth Urgent Care. Demonstrated success in improving patient satisfaction through effective communication and critical thinking skills. Proficient in monitoring vital signs and conducting laboratory tests while ensuring HIPAA compliance in high-pressure settings.
Overview
19
19
years of professional experience
Work History
Medical Assistant
GoHealth Urgent Care
Carmel, NY
08.2025 - Current
- Assisted healthcare providers with patient examinations and medical procedures.
- Documented patient histories and maintained accurate electronic health records.
- Prepared examination rooms and ensured availability of necessary supplies.
- Monitored inventory levels and ordered medical supplies as needed promptly.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Collected samples from patients for laboratory testing purposes.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Registered new patients into practice management software program accurately entering demographic information.
MEDICAL ASSISTANT
Northwell Health
Chappaqua, New York
06.2024 - 08.2025
- Assisted healthcare providers with patient examinations and medical procedures.
- Managed patient scheduling and coordinated appointments for optimal workflow.
- Prepared examination rooms and ensured availability of necessary supplies.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Educated patients on treatment plans and medication instructions effectively.
- Collaborated with healthcare team to enhance patient care and service delivery.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
CNA
Salem Hills Rehab
Purdys, New York
03.2019 - 06.2024
- Assisted patients with daily living activities and personal care.
- Monitored vital signs and reported changes to nursing staff.
- Maintained a clean and safe environment for residents.
- Documented patient care and progress in health records.
- Collaborated with team members to enhance patient comfort and safety.
- Provided emotional support and companionship to residents.
- Prepared and served meals according to dietary guidelines.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
FRONT END COORDINATOR
Mashalls
Brewster, New York
10.2017 - 02.2019
- Coordinated team schedules to optimize daily operations and staff allocation.
- Managed inventory levels to ensure product availability for customers.
- Oversaw merchandising strategies to enhance store presentation and customer engagement.
- Trained new staff on operational procedures and customer service standards.
- Maintained cleanliness and organization of front-end areas to support a welcoming environment.
- Managed cash handling processes to ensure accurate transactions and record-keeping.
- Trained staff on proper cash handling procedures and safety measures.
MANAGER
Two Guys Car Wash
Mahopac, New York
10.2013 - 09.2017
- Managed daily operations of car wash facility and ensured efficient workflow.
- Trained and supervised team members on customer service and equipment use.
- Developed schedules to optimize staff coverage during peak hours.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Led safety training sessions to promote a safe working environment for staff.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
CUSTOMER SERVICE REPRESENTATIVE
Staples
Mount Kisco, New York
03.2007 - 01.2008
- Assisted customers in locating products and answering inquiries.
- Processed transactions accurately using point-of-sale systems.
- Resolved customer complaints with effective communication and problem-solving techniques.
- Provided training and support to new staff on store policies and procedures.
- Ensured store cleanliness and adherence to safety standards throughout the workday.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Education
HIGH SCHOOL DIPLOMA -
Mahopac High School
Mahopac, NY06.2008
Skills
- English
- Patient care
- Electronic health records
- Vital signs monitoring
- Laboratory testing
- Patient scheduling
- Critical thinking
- Problem solving
- Time management
- Adaptability to change
- Monitoring patient progress
- Stocking supplies
- Appointment setting
- Infection control procedures
- Vital signs and examinations
- HIPAA compliance
- EKG set up and monitoring
References
- Christine Bourhill RN, 8458030460
- Jess Hagan LPN, 8456652618
- Tallea Richards, 9172130406
Languages
English
Certifications Courses
- Certified Nursing Assistant
- BLS
Timeline
Medical Assistant
GoHealth Urgent Care
08.2025 - Current
MEDICAL ASSISTANT
Northwell Health
06.2024 - 08.2025
CNA
Salem Hills Rehab
03.2019 - 06.2024
FRONT END COORDINATOR
Mashalls
10.2017 - 02.2019
MANAGER
Two Guys Car Wash
10.2013 - 09.2017
CUSTOMER SERVICE REPRESENTATIVE
Staples
03.2007 - 01.2008
HIGH SCHOOL DIPLOMA -
Mahopac High School