Linda Ordaz
Dallas,TX
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant
Pediatric Associates of Dallas
2023.11 - Current
- Prepares treatment rooms for examination of patients
- Assists and accompanies patients from waiting room and prepares patients for examination
- Assists in the examination and treatment of patients under the direction of a physician
- Interviews patients, measures vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), and records or inputs information to patients' medical record.
- Performed medical records management, including filing, organizing and scanning documents.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Warehouse Associate
Amazon
2020.11 - Current
- Packed materials and items in designated crates and boxes and properly sealed and labeled crates
- Examined packages and goods for damage and notified vendors of replacement needs
- Preserved safe work environment by maintaining clean workstations and pallet area.
Medical Assistant
MD Family Clinic/MD Kids Pediatrics
2018.09 - 2020.06
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies
- Contacted pharmacies to submit and refill patients' prescriptions
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes
- Reviewed referral details and expectations with providers and patients and requested new referrals when necessary.
Customer Representative
Oportun
2017.07 - 2018.08
- Assisted customers with making payments or establishing payment plans to bring accounts current
- Asked probing questions to determine service needs and accurately input information into electronic systems
- Informed customers about billing procedures, processed payments and provided payment option setup assistance
- Met and exceeded productivity targets by handling every interaction with top-notch customer service.
Medical Assistant
Loop 12 Medical Clinic
2018.04 - 2018.06
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Phlebotomist
Clinicals, Baylor Scott & White Health
2018.03 - 2018.03
- Completed 120 hours
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures
- Prepared and packaged specimens for courier transport
- Maintained fully-stocked phlebotomy cart, carrier and station.
Medical Assistant Extern
IMedicine & Primary Care
2017.08 - 2017.11
- Completed 216 hours
- Assisted physicians by preparing patients for procedures, EKGs, phlebotomy, glucose testing and pulmonary function tests
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency
- Corresponded with patients through phone, fax, email and in person to schedule appointments and answer inquiries
- Kept facility stocked with necessary supplies, equipment and instruments.
Education
Diploma -
EastField College
Mesquite, TXHigh School Diploma -
Dallas Can Academy
Dallas, TXDiploma in Medical Assisting -
Concorde Career College
Dallas, TX05.2018
Skills
- Problem-Solving
- Calm and Professional Under Pressure
- Multitasking and Prioritization
- Translation and Interpretation Services
- Fluent in English/Spanish
- Vital signs
- Specimen collection / processing
- Pediatrics
- Typing
- Customer service
- Laboratory experience
- Documentation review
- Windows
- Technical support
- Account management
- Medical terminology
- English
- Front desk
- Phone etiquette
- Computer skills
- Phlebotomy
- Laboratory Specimen Collection
- Sterilization techniques
Certification
- CMA - Certified Medical Assistant
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
Pediatric Associates of Dallas
2023.11 - Current
Warehouse Associate
Amazon
2020.11 - Current
Medical Assistant
MD Family Clinic/MD Kids Pediatrics
2018.09 - 2020.06
Medical Assistant
Loop 12 Medical Clinic
2018.04 - 2018.06
Phlebotomist
Clinicals, Baylor Scott & White Health
2018.03 - 2018.03
Medical Assistant Extern
IMedicine & Primary Care
2017.08 - 2017.11
Customer Representative
Oportun
2017.07 - 2018.08
Diploma -
EastField College
High School Diploma -
Dallas Can Academy
Diploma in Medical Assisting -
Concorde Career College
- CMA - Certified Medical Assistant
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