Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danielle Pritchard

Kennesaw,Ga

Summary

Three years of customer service experience, including managing associates' daily job tasks, telephone screening for the managers, and assisting with customer requests. Over fifteen years of teamwork experience, four of which include collegiate-level soccer, great teamwork, coachability, communication, and leadership skills. Thrive in a fast-paced environment; spent thirty-plus hours of weekly training, studying playbooks, watching training videos, traveling, and participating in games while maintaining a full course load. Educated ten-plus incoming freshmen and transfer athletes on training programs, session times, and NAIA competition rules. Administrative assistant for the guidance counselor’s office at Yulee High School. Organized paperwork and scheduled meetings with students.

Overview

3
3
years of professional experience

Work History

Sales Associate

The Home Depot
09.2023 - Current
  • Maintain appearance of The Home Depot by stocking shelves, setting up displays
  • Certified in forklift, reach truck, and electric ladder

Customer Service Staff

Publix
10.2021 - 11.2022
  • Provided customer support by responding to inquiries, resolving complaints, and ensuring customer satisfaction
  • Trained 20-plus new hires on company policies and procedures
  • Screened approximately 30 incoming customer support calls for managers
  • Directed associates to complete daily responsibilities
  • Assisted department managers with daily tasks and workloads
  • Responsible for end-of-day store closing procedures
  • Cashier and safe balancing

Cashier

Kroger
03.2021 - 06.2021
  • Greeted Customers
  • Moved through customer transactions quickly and efficiently
  • Completed daily tasks on time
  • Responsible for assisting customers with store self-checkout processes.

Education

Bachelor of Business Administration -

Life University

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Exceptional Microsoft Excel skills
  • QuickBooks knowledge

Timeline

Sales Associate

The Home Depot
09.2023 - Current

Customer Service Staff

Publix
10.2021 - 11.2022

Cashier

Kroger
03.2021 - 06.2021

Bachelor of Business Administration -

Life University
Danielle Pritchard