Danielle Quirk
Joliet,IL
Summary
Focused 911 Dispatcher bringing over 7 years' experience in the field. Well-versed in keeping emotions under control in order to work well in high-pressure moments. Outgoing and friendly with strong drive to succeed.
Overview
10
10
years of professional experience
Work History
Public Safety Dispatcher
City of Joliet
Joliet, IL
01.2021 - Current
- Monitored radio transmissions between police officers, fire fighters, and other public safety personnel.
- Received emergency and non-emergency calls, entered data into CAD , and dispatched personnel to appropriate locations.
- Handled highly stressful situations with extreme poise and control, keeping callers calm and on line until help arrived at scene.
- Utilized mapping software programs such as GIS and GPS technology to provide detailed directions for responders during emergency situations.
- Certified in CPR, EMD, and LEADS/NCIC.
Public Safety Dispatcher
Kencom
Yorkville, IL
10.2016 - 01.2021
- Monitored radio transmissions between police officers, fire fighters, and other public safety personnel.
- Received emergency and non-emergency calls, entered data into CAD, and dispatched personnel to appropriate locations.
- Utilized mapping software programs such as GIS and GPS technology to provide detailed directions for responders during emergency situations.
- Became certified in CPR, EMD, and LEADS/NCIC
Cage Cashier
Hollywood Casino Joliet
Joliet, IL
05.2016 - 10.2016
- Accepted and submitted credit applications and verified credit references.
- Executed currency trades to provide guests with casino chips or process cash redemptions for unused chips.
- Prepared reports for management regarding daily revenue, losses, shortages, and overages.
- Issued credit lines to customers based on their financial status.
- Redeemed coins and tokens for cash at customer request.
Paraprofessional
Union School district 81
Joliet, IL
02.2014 - 05.2016
- Planned and supervised games and other recreational activities for students.
- Collaborated with teachers to discuss student behavior issues related to lunchtime activities.
- Monitored students in the cafeteria to ensure they stayed in their designated areas.
- Drove gasoline, diesel or electrically powered multi-passenger vehicles to transport students.
Education
Associate of Arts - Criminal Justice/Psychology
Joliet Junior College
Joliet05-2019
Skills
- Records Management
- Incident Documentation
- Geographical Knowledge
- Proficient in Cad
- Radio Communications
- Highly Effective Communication
- Critical Thinking
- Problem-Solving
- Map Reading Abilities
Timeline
Public Safety Dispatcher
City of Joliet
01.2021 - Current
Public Safety Dispatcher
Kencom
10.2016 - 01.2021
Cage Cashier
Hollywood Casino Joliet
05.2016 - 10.2016
Paraprofessional
Union School district 81
02.2014 - 05.2016
Associate of Arts - Criminal Justice/Psychology
Joliet Junior College
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