Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danielle Quirk

Joliet,IL

Summary

Focused 911 Dispatcher bringing over 7 years' experience in the field. Well-versed in keeping emotions under control in order to work well in high-pressure moments. Outgoing and friendly with strong drive to succeed.

Overview

10
10
years of professional experience

Work History

Public Safety Dispatcher

City of Joliet
Joliet, IL
01.2021 - Current
  • Monitored radio transmissions between police officers, fire fighters, and other public safety personnel.
  • Received emergency and non-emergency calls, entered data into CAD , and dispatched personnel to appropriate locations.
  • Handled highly stressful situations with extreme poise and control, keeping callers calm and on line until help arrived at scene.
  • Utilized mapping software programs such as GIS and GPS technology to provide detailed directions for responders during emergency situations.
  • Certified in CPR, EMD, and LEADS/NCIC.

Public Safety Dispatcher

Kencom
Yorkville, IL
10.2016 - 01.2021
  • Monitored radio transmissions between police officers, fire fighters, and other public safety personnel.
  • Received emergency and non-emergency calls, entered data into CAD, and dispatched personnel to appropriate locations.
  • Utilized mapping software programs such as GIS and GPS technology to provide detailed directions for responders during emergency situations.
  • Became certified in CPR, EMD, and LEADS/NCIC

Cage Cashier

Hollywood Casino Joliet
Joliet, IL
05.2016 - 10.2016
  • Accepted and submitted credit applications and verified credit references.
  • Executed currency trades to provide guests with casino chips or process cash redemptions for unused chips.
  • Prepared reports for management regarding daily revenue, losses, shortages, and overages.
  • Issued credit lines to customers based on their financial status.
  • Redeemed coins and tokens for cash at customer request.

Paraprofessional

Union School district 81
Joliet, IL
02.2014 - 05.2016
  • Planned and supervised games and other recreational activities for students.
  • Collaborated with teachers to discuss student behavior issues related to lunchtime activities.
  • Monitored students in the cafeteria to ensure they stayed in their designated areas.
  • Drove gasoline, diesel or electrically powered multi-passenger vehicles to transport students.

Education

Associate of Arts - Criminal Justice/Psychology

Joliet Junior College
Joliet
05-2019

Skills

  • Records Management
  • Incident Documentation
  • Geographical Knowledge
  • Proficient in Cad
  • Radio Communications
  • Highly Effective Communication
  • Critical Thinking
  • Problem-Solving
  • Map Reading Abilities

Timeline

Public Safety Dispatcher

City of Joliet
01.2021 - Current

Public Safety Dispatcher

Kencom
10.2016 - 01.2021

Cage Cashier

Hollywood Casino Joliet
05.2016 - 10.2016

Paraprofessional

Union School district 81
02.2014 - 05.2016

Associate of Arts - Criminal Justice/Psychology

Joliet Junior College

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Danielle Quirk