Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Danielle Ramirez

Houston,TX

Summary

Experienced and results-driven Manager with a successful track record in leading high-performing teams, optimizing operational efficiency, and exceeding business objectives. Effective in strategic planning and problem-solving. Strong communication and leadership skills

Overview

4
4
years of professional experience

Work History

Patient Representative

Fondren Orthopedic Group
03.2024 - Current
  • Resolved billing issues, resulting in increased patient trust and financial stability for the clinic.
  • Scheduled appointments for patients and placed reminder calls 48 hours before office visits
  • Implemented effective problem-solving techniques to resolve diverse patient concerns promptly.
  • Observed all facility rules and regulations regarding patient data to promote confidentiality and integrity.
  • Enhanced patient satisfaction by addressing concerns and providing compassionate assistance.
  • Informed patients of excessive wait times and offered to reschedule appointments.
  • Facilitated communication between patients, families, and medical professionals for optimal care coordination.
  • Coordinated care among various departments, streamlining processes and enhancing overall efficiency.
  • Contributed to a positive workplace culture by actively participating in team meetings and professional development opportunities.
  • Developed strong rapport with patients through active listening skills, empathy, and understanding of individual needs.

ASSISTANT PROPERTY MANAGER

Valiant Residential
05.2023 - 01.2024
  • Assisted in managing property rentals, including marketing, applications, and lease agreements.
  • Provided excellent customer service, addressing financial issues with residents, and resolving their issues in a timely manner.
  • Sent and processed past outstanding balances to collections.
  • Tracked the properties delinquency on a day-to-day basis.
  • Handled and posted money with caution and care.

LEASING AGENT

Valiant Residential
09.2022 - 05.2023
  • Successfully managed a portfolio of residential properties, securing leases for over 300 units.
  • Developed and maintained positive relationships with tenants, resolving issues in a timely manner.
  • Conducted property tours and provided detailed information to prospective residents, resulting in a high conversion rate.
  • Utilized marketing strategies to effectively advertise vacancies, resulting in low vacancy rates and high occupancy levels.

CREWMEMBER

Raising Canes
07.2021 - 08.2022
  • Customer service: Assisted customers in a friendly and efficient manner, ensuring high satisfaction levels.
  • Teamwork: Collaborated closely with team members to achieve common goals and meet deadlines.
  • Problem-solving: Demonstrated strong critical thinking skills to address and resolve customer issues quickly.
  • Multitasking: Successfully managed multiple responsibilities simultaneously in a fast-paced environment.

Education

High School Diploma -

North Shore Senior High School
Houston, TX
05-2022

Skills

  • Financial analysis
  • Client support
  • Effective multitasking
  • Data reporting

Languages

English
Full Professional

Timeline

Patient Representative

Fondren Orthopedic Group
03.2024 - Current

ASSISTANT PROPERTY MANAGER

Valiant Residential
05.2023 - 01.2024

LEASING AGENT

Valiant Residential
09.2022 - 05.2023

CREWMEMBER

Raising Canes
07.2021 - 08.2022

High School Diploma -

North Shore Senior High School

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