Danielle Randlett
Raymond,NH
Overview
14
14
years of professional experience
Work History
Automotive Service Advisor
Auto Fair Nissan
Stratham, NH
02.2013 - 01.2015
- Facilitated communication between customers, technicians, and other dealership departments to ensure a seamless service experience for all parties involved.
- Collaborated with automotive technicians to accurately diagnose vehicle issues and prioritize necessary repairs.
- Continuously updated personal knowledge of industry trends, new technologies, and best practices to provide the most accurate advice to customers.
- Enhanced customer satisfaction by providing personalized automotive service recommendations based on vehicle diagnostics and maintenance history.
Car Salesperson
Team Nissan
Manchester, NH
08.2000 - 08.2010
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
Education
Pinkerton Academy
Derry, NH06.2000
Skills
- Customer Relations
- Customer Satisfaction
- Building Relationships
- Complaint Handling
- Service Advising
- Organization
- Warranty processing
Timeline
Automotive Service Advisor
Auto Fair Nissan
02.2013 - 01.2015
Car Salesperson
Team Nissan
08.2000 - 08.2010
Pinkerton Academy