Danielle R. Dickerson MPA
Chesterfield,Virginia
Summary
Dynamic Human Resources Specialist with a proven track record at the Department of Health and Human Services, enhancing employee productivity by 16% through strategic organizational design. Expertise in talent acquisition and change management, fostering a performance-oriented culture while leading cross-functional teams to achieve compliance and diversity goals.
Overview
17
17
years of professional experience
Work History
Human Resources Specialist
Department of Health and Human Services
08.2023 - 02.2025
- Actively participated in CMS Leadership Team, providing insights to CHRO and Director.
- Directed a team of 7 HR professionals, enhancing a cohesive, values-oriented culture.
- Implemented change management strategies that resulted in 16% boost in employee productivity.
- Oversaw annual budget for the division, managing recruitment and administrative functions.
- Cultivated a high-performance workforce by embedding senior leadership's organizational values.
Human Resources Specialist
General Services Administration
09.2020 - 03.2022
- Boosted HR Specialist functionality by 30% through implementation of new Federal staffing model.
- Led HR operations throughout 2020 organizational restructuring within Public Buildings Service.
- Recognized opportunities for centralization and best practices during two mergers in 2021.
- Managed wage and hour claims across two regions in partnership with organizational counsel.
Management Analyst w/HR function
CAPE FOX SHARED SERVICES (National Institutes of Health)
09.2019 - 01.2020
- Managed two HR generalists while overseeing daily HR operations for 550 employees.
- Optimized leadership development and performance compensation programs across four divisions.
- Integrated five divisions into a cohesive organizational culture and strategy.
- Evaluated operational processes to discover areas for efficiency gains.
- Partnered with cross-functional teams to drive effective process improvements.
- Visited regional offices alongside senior leadership to elevate workplace appeal per employee feedback.
Labor Relations Consultant
Temporary Solutions LLC (Washington Metropolitan Area Transit Authority)
01.2019 - 07.2019
- Advised Division Director on legal matters, enhancing strategic HR guidance.
- Collaborated with HR directors to identify essential attributes for high-potential candidates.
- Executed organizational feedback system to streamline preparation for senior leadership promotions.
- Contributed to HR Taskforce that established call center servicing 5,000 employees.
- Led annual succession planning sessions, improving high potential leader program outcomes.
- Directed change management for relocation of 1,100 employees from Silver Spring, MD to Washington, DC.
- Established structured feedback sessions to support development plans of senior leaders.
- Reviewed collective bargaining agreements to ensure compliance and operational success.
Human Resources Consultant
DICONLTD
09.2007 - 12.2018
- Formulated and implemented strategies for optimal organizational design and performance management.
- Increased hiring of minorities and women by 40% through strategic diversity initiatives.
- Facilitated cross-company legal assignments, resulting in 30% growth in global placements.
- Collaborated with Corporate General Counsel and global legal teams to enhance HR operations.
- Created HR policies that aligned with organizational goals and compliance requirements.
- Delivered training sessions that improved employee competencies across departments.
- Carried out assessments revealing critical areas for employee enhancement and development.
Education
Master of Public Administration -
Purdue University
Indianapolis, IN01.2016
Bachelor of Political Science and International Relations -
Kaplan University
Des Moines, IA08.2014
Skills
- Strategic human resources planning
- Talent acquisition
- Training and development
- Change management
- Succession planning
- Mergers and acquisitions expertise
- Cross-functional collaboration
- Employment law compliance
- Employee relations
- Diversity and inclusion initiatives
- Recruitment strategies
- Policy development
- Organizational design
- Compliance oversight
- Team leadership
Timeline
Human Resources Specialist
Department of Health and Human Services
08.2023 - 02.2025
Human Resources Specialist
General Services Administration
09.2020 - 03.2022
Management Analyst w/HR function
CAPE FOX SHARED SERVICES (National Institutes of Health)
09.2019 - 01.2020
Labor Relations Consultant
Temporary Solutions LLC (Washington Metropolitan Area Transit Authority)
01.2019 - 07.2019
Human Resources Consultant
DICONLTD
09.2007 - 12.2018
Master of Public Administration -
Purdue University
Bachelor of Political Science and International Relations -
Kaplan University
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