Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

DANIELLE RICHARDSON

Gilbert,AZ

Summary

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Bartender/ Shift Manager

Mr Brews Taphouse
Mesa, AZ
09.2024 - Current
  • Supervised bar operations, ensuring compliance with health and safety regulations.
  • Trained and mentored new bartenders in service techniques and product knowledge.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to customer satisfaction.

Patient Consultant/Asst Manager

Tryke Companies
01.2016 - 2020
  • Anticipated patients needs, ensuring patient satisfaction
  • Mjfreeway and Bio-Track system operation
  • Personably connected with patients to determine accurate medications
  • Consistently completed closing duties, including inventory
  • Trained new employees quarterly
  • Accurately counted cash drawers and distributed accordingly

Server

Sandbar Mexican Grill
01.2013 - 01.2016
  • Enthusiastically greeted customers
  • Consistently maintained knowledge of changing menu to offer recommendations, upsell with ease
  • Created customer bonds for returning business
  • Organizer and team helper

Customer Service Rep

Circle K
01.2011 - 01.2013
  • Graciously welcome customers into the facility
  • Point of sale system operation
  • Anticipated and addressed guests needs
  • Cashier duties, product assistance, shelf stocking
  • Guaranteed positive customer service and resolving customer complaints

Education

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Bartending School
01.2023

High School Diploma - undefined

Basha High School
01.2013

Skills

  • Energetic work attitude
  • Active listening skills
  • Adaptive team player
  • Excellent communication skills
  • Creative problem solver
  • Strong organizational skills

Certification

Title 4 basic Liquor Law Training

Timeline

Bartender/ Shift Manager

Mr Brews Taphouse
09.2024 - Current

Patient Consultant/Asst Manager

Tryke Companies
01.2016 - 2020

Server

Sandbar Mexican Grill
01.2013 - 01.2016

Customer Service Rep

Circle K
01.2011 - 01.2013

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Bartending School

High School Diploma - undefined

Basha High School
DANIELLE RICHARDSON