Overview
Work History
Education
Skills
Timeline
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Danielle Roberts

White Bear Lake,MN

Overview

3
3
years of professional experience

Work History

Client Service Coordinator

Banfield Pet Hospital
Maplewood, MN
11.2023 - Current
  • Developed strong relationships with clients through regular contact and follow-up communication.
  • Generated reports on client services in order to schedule patients accordingly based on what they are due for.
  • Checked patients in to the hospital and took notes on what the client needs for their pet
  • Answered phone calls and assisted clients with their pet related questions or concerns.
  • Receive and fill pharmacy requests for patients.

Media Coordinator

JSML Media
Plymouth, MN
03.2022 - 04.2023
  • Worked closely with vendors to ensure our clients' media gets published correctly and on time.
  • Handled digital materials from the client to pass on to the vendor
  • Ensured all digital and print media were the correct specs.
  • Creating media scheduling and planning based around the publisher/vendors' availability.
  • Created competitive analysis reports per client's request.
  • Research on different medical societies and publications in order to find the best fit media for our client based on their target audience.
  • Created insertion orders off of media authorizations and sent the orders off to the vendors/publishers.

Marketing Coordinator

LeClair Group
Woodbury, MN
07.2021 - 12.2021
  • Developed template email responses to streamline client communication.
  • Proofread marketing collateral to remedy mistakes in spelling, grammar and syntax.
  • Partnered with sales representatives during customer consultations to build agency and customer relations.
  • Oversaw social media accounts for diverse range of clients and implemented successful strategies to drive activity.
  • Developed key relationships with vendors, printers and shipping agents.
  • Went through a rebranding process with my team when a new Marketing Director was hired.

Education

Bachelor of Science - Marketing

University Of Northwestern - St. Paul
06.2017

Minored - Design

University of Northwestern - St. Paul
Saint Paul, MN
05.2021

High School Diploma -

Hastings High School
08.2017

Skills

  • Event Planning
  • Web site content
  • Client contact
  • Branding
  • Market research
  • Audience Targeting
  • Social media
  • Marketing strategy
  • Competitive Analysis

Timeline

Client Service Coordinator

Banfield Pet Hospital
11.2023 - Current

Media Coordinator

JSML Media
03.2022 - 04.2023

Marketing Coordinator

LeClair Group
07.2021 - 12.2021

Bachelor of Science - Marketing

University Of Northwestern - St. Paul

Minored - Design

University of Northwestern - St. Paul

High School Diploma -

Hastings High School

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Danielle Roberts