Danielle Roberts
White Bear Lake,MN
Overview
3
3
years of professional experience
Work History
Client Service Coordinator
Banfield Pet Hospital
Maplewood, MN
11.2023 - Current
- Developed strong relationships with clients through regular contact and follow-up communication.
- Generated reports on client services in order to schedule patients accordingly based on what they are due for.
- Checked patients in to the hospital and took notes on what the client needs for their pet
- Answered phone calls and assisted clients with their pet related questions or concerns.
- Receive and fill pharmacy requests for patients.
Media Coordinator
JSML Media
Plymouth, MN
03.2022 - 04.2023
- Worked closely with vendors to ensure our clients' media gets published correctly and on time.
- Handled digital materials from the client to pass on to the vendor
- Ensured all digital and print media were the correct specs.
- Creating media scheduling and planning based around the publisher/vendors' availability.
- Created competitive analysis reports per client's request.
- Research on different medical societies and publications in order to find the best fit media for our client based on their target audience.
- Created insertion orders off of media authorizations and sent the orders off to the vendors/publishers.
Marketing Coordinator
LeClair Group
Woodbury, MN
07.2021 - 12.2021
- Developed template email responses to streamline client communication.
- Proofread marketing collateral to remedy mistakes in spelling, grammar and syntax.
- Partnered with sales representatives during customer consultations to build agency and customer relations.
- Oversaw social media accounts for diverse range of clients and implemented successful strategies to drive activity.
- Developed key relationships with vendors, printers and shipping agents.
- Went through a rebranding process with my team when a new Marketing Director was hired.
Education
Bachelor of Science - Marketing
University Of Northwestern - St. Paul
06.2017
Minored - Design
University of Northwestern - St. Paul
Saint Paul, MN05.2021
High School Diploma -
Hastings High School
08.2017
Skills
- Event Planning
- Web site content
- Client contact
- Branding
- Market research
- Audience Targeting
- Social media
- Marketing strategy
- Competitive Analysis
Timeline
Client Service Coordinator
Banfield Pet Hospital
11.2023 - Current
Media Coordinator
JSML Media
03.2022 - 04.2023
Marketing Coordinator
LeClair Group
07.2021 - 12.2021
Bachelor of Science - Marketing
University Of Northwestern - St. Paul
Minored - Design
University of Northwestern - St. Paul
High School Diploma -
Hastings High School