Danielle Robinson
Retail Sales
Charlotte,NC
Summary
Highly motivated retail sales manager and associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
Work History
Sales
Dillards
Charlotte, North Carolina
03.2019 - Current
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
CNA
Home Instead
Charlotte, North Carolina
03.2019 - 08.2020
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
CNA
Privately Emplloyed
Charlotte, North Carolina
08.2017 - 02.2019
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Nanny
Andrea McCaully
Downers Grove, IL
03.2012 - 12.2016
- Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
- Worked with parents to develop and implement discipline programs to promote positive behavior.
- Assisted children with homework assignments and special projects across different subjects.
Sales
Nordstrom
Skokie, IL
07.2011 - 08.2012
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Assistant Manager
Aldo Shoes
Schaumburg, IL
06.2010 - 07.2011
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Developed strategy to increase sales and drive profits.
- Monitored security to protect employees, customers and property.
- Mentored team members to enhance professional development and accountability in workplace.
- Created employee schedules to align coverage with forecasted demands.
Assistant Store Manager
Nine West
Skokie, IL
11.2008 - 06.2010
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Key Holder/Assistant Manager
Aldo Group
Schaumburg, IL
05.2006 - 10.2008
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Education
Bachelor of Science - Psychology
Western Michigan University
Kalamazoo, MI 08.2004 - 04.2008
Skills
Self-direction
undefinedTimeline
Sales
Dillards
03.2019 - Current
CNA
Home Instead
03.2019 - 08.2020
CNA
Privately Emplloyed
08.2017 - 02.2019
Nanny
Andrea McCaully
03.2012 - 12.2016
Sales
Nordstrom
07.2011 - 08.2012
Assistant Manager
Aldo Shoes
06.2010 - 07.2011
Assistant Store Manager
Nine West
11.2008 - 06.2010
Key Holder/Assistant Manager
Aldo Group
05.2006 - 10.2008
Bachelor of Science - Psychology
Western Michigan University
08.2004 - 04.2008
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