Danielle Rohe
Fairhope,AL
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
9
9
years of professional experience
Work History
Bartender/Server
The Bone & Barrel
11.2022 - 03.2024
- Increased customer satisfaction by providing excellent service and crafting high quality cocktails.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory
- Upheld strict regulations for safe alcohol service and food safety.
Assistant Distribution Manager
The Mobile Press Register
05.2018 - 02.2022
- Enhanced operational efficiency with strategic route planning and scheduling for timely deliveries.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Addressed customer concerns promptly by collaborating with relevant internal departments to resolve issues efficiently while maintaining high levels of customer satisfaction.
- Optimized warehouse organization, resulting in improved order fulfillment and customer satisfaction.
Registered Nurse
Lynnwood Nursing Home & Rehabilitation
04.2015 - 05.2017
- Reduced hospital readmissions through effective discharge planning, patient education, and follow-up care coordination.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Streamlined medication administration processes for increased safety and accuracy during busy shifts.
- Provided exceptional care to patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Educated family members and caregivers on patient care instructions.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Education
Associate Degree In Nursing -
Virginia College of Mobile
Mobile, ALSkills
- Liquor, beer, and wine knowledge
- Organizational ability
- Service-oriented mindset
- Clear and effective communication
- Collaboration and Teamwork
- Multitasking Abilities
Timeline
Bartender/Server
The Bone & Barrel
11.2022 - 03.2024
Assistant Distribution Manager
The Mobile Press Register
05.2018 - 02.2022
Registered Nurse
Lynnwood Nursing Home & Rehabilitation
04.2015 - 05.2017
Associate Degree In Nursing -
Virginia College of Mobile
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