Mert Yasin Tuzen
BARABOO,WI
Summary
Motivated and experienced professional with a strong track record in elevating service standards and driving sales. Skilled in beverage preparation, team training, and development, with a deep knowledge of craft and microbrews. Known for enhancing customer satisfaction and operational efficiency through exceptional organizational skills. Seeking an entry-level manager position to leverage interpersonal skills, time management, and problem-solving abilities. Adept at both front-of-house and back-of-house operations, with demonstrated leadership and staff management capabilities. Eager to contribute to team success and achieve company goals.
Overview
3
3
years of professional experience
Work History
Bartender/Server
Buffalo Phil's Pizza & Grille
150 Gasser Rd, Wisconsin Dells, WI 53965
09.2022 - Current
- Obtained cash bank and stocked service bar to prepare for operation.
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Server
Hot Rocks
399 Co Rd A, Wisconsin Dells, WI 53965
06.2022 - 09.2022
- Upsold high-profit items to enhance sales numbers.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Bartender Supervisor
Pizza Pub
1455 Wisconsin Dells Pkwy, Wisconsin Dells, WI 539
05.2022 - 08.2022
- Established rules for ejecting problem customers from bar to reduce liability and maintain pleasant environment.
- Trained 2 new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Served high customer volumes during special events, nights, and weekends.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Server
Moosejaw Pizza & Dells Brewing Co.
110 Wisconsin Dells Pkwy S, Wisconsin Dells, WI 53
09.2021 - 05.2022
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Cultivated warm relationships with regular customers.
Server
Sarento's Italian Restaurant
441 Wisconsin Dells Pkwy S, Wisconsin Dells, WI 53
05.2021 - 09.2021
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items to enhance sales numbers.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
Bachelor of Science - Computer Scince
Arizona State University
Tempe, AZSkills
- Health codes compliance
- Beverage Preparation
- Food Running
- Basic accounting
- Menu Memorization
- Food Service
- Payment Processing
- Suggestive Selling
- Wine and liquor knowledge
- Changing beer kegs
- Sales expertise
- Responsible Alcohol Service
- New Hire Training
- Liquor, beer, and wine knowledge
Languages
Turkish
Native or Bilingual
English
Native or Bilingual
Timeline
Bartender/Server
Buffalo Phil's Pizza & Grille
09.2022 - Current
Server
Hot Rocks
06.2022 - 09.2022
Bartender Supervisor
Pizza Pub
05.2022 - 08.2022
Server
Moosejaw Pizza & Dells Brewing Co.
09.2021 - 05.2022
Server
Sarento's Italian Restaurant
05.2021 - 09.2021
Bachelor of Science - Computer Scince
Arizona State University