DANIELLE SALAZAR
Albuquerque,United States
Summary
Adaptable Front Office Assistant with a strong commitment to delivering exceptional guest service and support. Proficient in efficiently managing check-in and check-out processes while addressing inquiries with accuracy and professionalism. Recognized for fostering positive relationships that enhance guest satisfaction and promote teamwork. Aiming to leverage skills in a dynamic hospitality environment to further enhance guest experiences.
Overview
5
5
years of professional experience
Work History
Patient Care Coordinator
Sandia Vision Clinic
Albuquerque, NM
04.2024 - Current
- Verified patients' insurance and payment methods during admissions or check-in processes.
- Instructed patients on policies and required actions for different types of appointments and procedures.
- Scheduled appointments for patients and coordinated follow-up visits as needed.
- Established strong work network by building professional relationships with physicians and fellow employees.
Preload Operations Supervisor
UPS
Albuquerque, NM
10.2024 - 12.2024
- Evaluated employee performance on a regular basis and provided feedback as needed.
- Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
- Worked with dispatchers and outbound production team to enhance service delivery for customers.
Assistant Manager
Lidz
Albuquerque , NM
07.2023 - 04.2024
- Supported the store manager in daily operations, including overseeing staff performance, handling customer inquiries, and resolving staff conflicts
- Assisted in creating and implementing sales strategies to drive revenue growth and meet performance targets
- Trained new employees on company policies and procedures, contributing to a cohesive and efficient team environment
- Collaborated with cross-functional teams to identify areas of improvement and implement solutions for enhanced productivity and customer satisfaction
Volleyball Coach
Albuquerque Public Schools
Albuquerque, NM
08.2022 - 12.2023
- Developed practice plans and implemented training exercises to improve players' skills and performance
- Conducted individual player evaluations and provided constructive feedback to address areas of improvement
- Fostered a positive and supportive team environment, promoting teamwork and sportsmanship among players
- Collaborated with other coaches, trainers, and medical staff to ensure comprehensive care and support for athletes, including injury prevention and rehabilitation efforts
Sales Leader
Express
Albuquerque, NM
05.2023 - 07.2023
- Mentored and coached sales representatives to improve their sales techniques and consistently meet or exceed KPIs
- Led and mentored a team of sales representatives to achieve high performance and meet corporate goals
- Exceeded sales targets consistently by developing and implementing effective sales strategies
- Trained and mentored new sales team members to improve performance and enhance overall sales results
Key Sales Associate
Banter by Piercing Pagoda
Albuquerque, NM
07.2022 - 05.2023
- Trained and guided new sales associates on product knowledge and effective sales techniques
- Assisted in merchandising and product displays to optimize store layout and enhance customer experience
- Contributed to team success by actively participating in sales meetings and providing valuable input on sales strategies
- Assisted in inventory management, ensuring optimal stock levels and timely replenishment of merchandise
Sales Associate
Express
Albuquerque, NM
01.2022 - 07.2022
- Provided exceptional customer service, addressing inquiries and resolving issues to ensure customer satisfaction
- Proficient in utilizing POS systems to process transactions accurately and efficiently
- Demonstrated ability to meet and exceed sales targets by effectively communicating product features and benefits to customers
- Maintained a neat and organized store environment to enhance the overall shopping experience for customers
Trainer/Expert
Dions
Albuquerque, NM
05.2020 - 07.2021
- Efficiently prepared and served food to customers in a high-volume cafeteria setting, ensuring prompt and friendly service at all times
- Collaborated with team members to coordinate food preparation, cooking, and serving during busy meal times
- Conducted one-on-one coaching sessions with employees to assess performance and provide personalized development plans
Education
Diploma -
Eldorado High School
Albuquerque, New Mexico, United States05.2022
Skills
- Management Skills
- Communication
- Leadership
- Adaptability
- Teamwork
- Active Listening
- Customer Service
- Problem Solving
- Attention to Detail
- Computer Skills
Timeline
Preload Operations Supervisor
UPS
10.2024 - 12.2024
Patient Care Coordinator
Sandia Vision Clinic
04.2024 - Current
Assistant Manager
Lidz
07.2023 - 04.2024
Sales Leader
Express
05.2023 - 07.2023
Volleyball Coach
Albuquerque Public Schools
08.2022 - 12.2023
Key Sales Associate
Banter by Piercing Pagoda
07.2022 - 05.2023
Sales Associate
Express
01.2022 - 07.2022
Trainer/Expert
Dions
05.2020 - 07.2021
Diploma -
Eldorado High School