Danielle Sanchez
Houston,United States
Summary
Retail Development Manager with 13 years of experience leading sales, operations, and team development. Known for coaching both leadership and frontline teams to exceed growth, retention, and customer experience goals. Proficient in strategic planning, market analysis, and fostering high-performing teams through collaboration and accountability.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Retail Development Manager
T-Mobile
02.2023 - Current
- Coach and develop store leadership and frontline teams across multiple locations.
- Analyze business trends and implement action plans focused on growth, quality and customer experience.
- Partner with leaders to align on strategic initiatives and support performance management.
- Conduct store visits to identify gaps, deliver real-time coaching, and ensure operational compliance.
- Reinforce compliance, proper system access, and inventory accountability through store coaching.
Retail Store Manager
T-Mobile
04.2017 - 02.2023
- Managed daily operations, team performance, and customer experience outcomes.
- Led hiring, onboarding, and development of sales associates into future leaders.
- Delegated responsibilities and led team syncs to foster strong performance and engagement.
- Executed operational audits and maintained visual merchandising standards.
- Completed routine store inventories.
Retail Associate Manager
T-Mobile
06.2016 - 04.2017
- Modeled leadership behaviors and coached Mobile Experts on performance goals.
- Supported team with product training, visual standards, and operational readiness.
Retail Sales Associate
T-Mobile
02.2012 - 06.2016
- Exceeded sales goals in a fast-paced environment while supporting team performance.
- Maintained in-depth product knowledge to resolve customer concerns effectively.
Education
Bachelor of Arts - Project Management
University of Arizona Global Campus
08.2025
Associate's Degree - Applied Sciences
ITT Technical Institute
Richardson, TX01.2010
High School Diploma - undefined
Denton ISD
Denton, TX01.2007
Skills
- Multi-Unit Leadership
- Coaching & Development
- Business Trend Analysis
- Retention & Quality Focus
- Operational Compliance
- Talent Development
- Communication
- Adaptability
- People Management
- Strategic Planning
Certification
Delta South Development Certificate – T-Mobile | 2017
INVOLVEMENT
DE&I Advocate – T-Mobile | January 2021 – January 2022
Timeline
Retail Development Manager
T-Mobile
02.2023 - Current
Retail Store Manager
T-Mobile
04.2017 - 02.2023
Retail Associate Manager
T-Mobile
06.2016 - 04.2017
Retail Sales Associate
T-Mobile
02.2012 - 06.2016
Associate's Degree - Applied Sciences
ITT Technical Institute
High School Diploma - undefined
Denton ISD
Bachelor of Arts - Project Management
University of Arizona Global Campus
Similar Profiles
Danish KhaleelDanish Khaleel
Retail Sales Consultant at T-MobileRetail Sales Consultant at T-Mobile
Kevin PilotoKevin Piloto
Sales Associate at T-MobileSales Associate at T-Mobile
Preston ElsnerPreston Elsner
RSM (Retail Store Manager) at T-MobileRSM (Retail Store Manager) at T-Mobile
Xochithl Adelina TapiaXochithl Adelina Tapia
Mobile Expert at T-mobileMobile Expert at T-mobile
Oluwabusayo AjibadeOluwabusayo Ajibade
Team Lead / Direct Sales Representative at Vici Group Inc (Client: AT&T)Team Lead / Direct Sales Representative at Vici Group Inc (Client: AT&T)