Danielle Sawicki
Brewster
Summary
Seeking for a full time position is a goal driven, adaptable customer service expert and who makes work a top priority. Carrying nearly 2 decades worth of experience in customer service, marketing, time management, and sales while having knowledge on Microsoft Office and Google software. I have worked every position within my current setting giving me a chance to mentor and teach with patience, empathy and understanding . I can prove my ability to adapt quickly to change and to work well under pressure by learning my role at a necessary pace for business.
Overview
19
19
years of professional experience
Work History
Store Manager
Dunkin' Donuts
Brewster, NY
09.2007 - Current
- I started this job 3 months after I turned 15 as my first ever job. From the beginning, I have worked my way through every position from crew member, to shift leader, assistant manager and store manager.
- Basic responsibilities included:
- Store cleanliness
- Product knowledge
- Working within a team
- Lifting and moving cases up to 50lbs
- Cash handling
- Manager responsibilities include:
- Assigning employees certain tasks to best fit the needs of the store
- Conducting store inventory up to twice a week
- Reporting all store issues to GM and franchise owner
- Answering guest survey related emails, taking phone calls for store related issues
- Weekly summary reports
- Handling bank deposits and change orders
- Opening and closing procedures
- Using Microsoft Office software to create different forms to further educate employees on rules and regulations
- Achievements include
- Servsafe certification
- Developed a way to better way to train employees on new products as often as once a month
- Developed an incentive based program in order to boost morale and motivate my team to work harder
- (914)-276-7606
Education
High School Diploma -
Westchester Community College
Valhalla, NYGeneral High School Diploma - undefined
Brewster High School
Brewster Hill, NY06.2010
Skills
- Bilingual
- Cash Handling
- Scheduling
- Marketing
- Zoom
- Animal handling
- Leadership
- Customer service
- Google Docs
- Microsoft Powerpoint
- Spanish
- Sales
- Merchandising
- Payroll
- Management
- Profit & Loss
- Phone etiquette
- Administrative experience
- Retail Management
- Store Management Experience
- English
- Team Building
Languages
English
Additional Information
Authorized to work in the US for any employer
Timeline
Store Manager
Dunkin' Donuts
09.2007 - Current
General High School Diploma - undefined
Brewster High School
High School Diploma -
Westchester Community College