DANIELLE SHEA
Hill AFB,UT
Summary
Recent college graduate with a strong work ethic and a compassionate nature, eager to bring enthusiasm, reliability, and a willingness to learn to a meaningful role. Known for being kind, dependable, and team-oriented, with a passion for making a positive impact. Ready to apply academic knowledge and past experience to real-world challenges while continuing to grow professionally.
Overview
7
7
years of professional experience
Work History
Specialty Beauty Advisor- Clinique
Ulta Beauty
Farmington, UT
08.2025 - Current
- Guided clients in selecting suitable beauty products based on individual needs and preferences.
- Demonstrated product knowledge to enhance customer experience and drive sales.
- Developed engaging product displays that attracted customer attention and increased foot traffic.
- Trained new staff on company policies, product lines, and effective sales techniques.
- Collaborated with team members to achieve monthly sales targets through strategic merchandising.
- Analyzed customer feedback to identify trends and improve service offerings.
- Implemented promotional campaigns to boost seasonal product sales effectively.
- Provided personalized consultations, resulting in enhanced client satisfaction and loyalty.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
- Analyzed market trends to create actionable insights for product development and service enhancement.
Merchandise Intern
Walt Disney World
Lake Buena Vista, FL
04.2024 - 08.2024
- Demonstrated ability to effectively collaborate with team members on projects and in everyday work.
- Assisted in developing strategies for maximizing sales potential of each store location.
- Acquired knowledge of the latest industry trends through field research and market analysis.
- Kept track of sales, took phone calls to talk about merchandise deals, and ensured that spaces were always clean, safe, and inviting for all.
- Interacted with guests to create magical moments and promote an environment that's inviting and guests want to return to Disney in the future.
Prestige Beauty Advisor
Ulta Beauty
Williston, VT
06.2023 - 01.2024
- Utilized sales techniques to promote prestige products and services.
- Assisted in resolving customer complaints or disputes in a professional manner.
- Provided exceptional customer service to ensure satisfaction of all beauty needs and/or wants.
- Performed detailed consultations to determine client's skin type and beauty needs.
- Collaborated with colleagues to develop creative marketing strategies for increasing sales.
- Set up promotional materials for new products and services, such as flyers and brochures.
- Interacted with guests to make them feel heard, seen, beautiful and valued during interactions and beyond.
- Demonstrated excellent communication skills when interacting with customers and colleagues alike.
- Organized promotional events to attract new customers and increase brand awareness.
Sales Associate
Paradise Provisions
Warren, VT
01.2021 - 08.2022
- Organized merchandise on sales floor according to store standards for easy guest access.
- Demonstrated ability to manage cash register transactions accurately and efficiently.
- Collaborated with team members to ensure efficient operation of the store during peak hours.
- Provided excellent customer service by assisting customers with product selection and answering questions about products, services, and policies, as well as assistance in finding items they were looking for.
Busser/Server
Round Barn Inn
Waitsfield, VT
05.2019 - 08.2022
- Attended company and restaurant required trainings and meetings, improving training and team building skills.
- Delivered guest checks and securely & efficiently processed credit card or cash payments.
- Provided efficient and courteous service to all guests.
- Greeted and accommodated guests’ questions, concerns, and needs, building positive experience from first interaction.
- Interacted with guests and other staff with respect and kindness to promote positivity for the company and the space.
Education
Bachelor of Science - Psychology
Michigan State University
East Lansing05.2025
Skills
POS systems
Adaptable & Flexible
Strong Communication & Interpersonal Skills
Productivity Maximization
Guest Service & Interaction
Customer service
Organization and multitasking
Team collaboration
Customer engagement
Flexibility and adaptability
Sales expertise
Client relationship building
Sales proficiency
Personalized recommendations
Payment processing
Customer needs assessment
Languages
English, Native
Spanish, Conversational
Timeline
Specialty Beauty Advisor- Clinique
Ulta Beauty
08.2025 - Current
Merchandise Intern
Walt Disney World
04.2024 - 08.2024
Prestige Beauty Advisor
Ulta Beauty
06.2023 - 01.2024
Sales Associate
Paradise Provisions
01.2021 - 08.2022
Busser/Server
Round Barn Inn
05.2019 - 08.2022
Bachelor of Science - Psychology
Michigan State University