Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danielle Shukovsky

Vineland,NJ

Summary

Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.

Overview

7
7
years of professional experience

Work History

Assistant Manager

Rite Aid
07.2022 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Generated repeat business through exceptional customer service.
  • Implemented loss prevention strategies, significantly reducing shrinkage.
  • Improved customer satisfaction by resolving complaints and inquiries promptly.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Attended to merchandising of planograms within seasonal departments, end caps, displays and basic inline departments.
  • Controlled inventory by performing proper receiving and stocking including accurate cycle counting, processing merchandise transfers according to procedures, and reporting inventory problems.

Shift Supervisor

Rite Aid
12.2018 - 07.2022

Shift Manager

Arby's
01.2018 - 12.2018
  • Assisted in managing an Arby's restaurant to provide exceptional customer service and the attainment of agreed upon sales and profit goals.
  • Executed systems daily to ensure a clean, organized restaurant, provided outstanding product and service.
  • Assisted in providing team members with the appropriate training.
  • Operated in accordance with established performance, profits and operating standard.

Education

High School Diploma -

Vineland High School
Vineland, NJ
06-2015

Skills

  • Customer service
  • Money handling
  • Decision-making
  • Problem-solving
  • Time management
  • Customer relations
  • Team motivation
  • Staff training and development
  • Task delegation
  • Merchandising
  • Retail operations
  • Strategic thinking

Timeline

Assistant Manager

Rite Aid
07.2022 - Current

Shift Supervisor

Rite Aid
12.2018 - 07.2022

Shift Manager

Arby's
01.2018 - 12.2018

High School Diploma -

Vineland High School
Danielle Shukovsky