Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Danielle Simatic

CAROL STREAM,Illinois

Summary

Goal-oriented professional with experience in the spa and restaurant industries. Skilled in customer engagement, team collaboration, and problem-solving. Committed to delivering outstanding service and optimizing operational efficiency.

Overview

7
7
years of professional experience

Work History

Sales Associate

Head and Stone Spa
10.2025 - Current
  • Assisted clients in selecting spa services, enhancing customer experience and satisfaction.
  • Managed appointment scheduling using spa management software to optimize daily operations.
  • Educated clients on product benefits, driving sales of retail items and service upgrades.
  • Collaborated with team members to maintain cleanliness and organization in treatment areas.

Server

Mothers Day Restaurant
03.2019 - 03.2020
  • Provided exceptional customer service, ensuring a positive dining experience for all guests.
  • Assisted in managing food and beverage orders efficiently, minimizing wait times during peak hours.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of meals.
  • Maintained cleanliness and organization of dining area, adhering to health and safety standards.
  • Handled customer inquiries and concerns promptly, improving overall guest satisfaction ratings.
  • Utilized POS system effectively for order processing and payment transactions, ensuring accuracy in billing.

Education

Education

Northeastern Illinois University
Chicago, IL

High School Diploma -

Oak Park River Forest High School
Oak Park, IL
05-2002

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Exceptional customer service
  • Relationship building

Languages

Spanish
Professional Working
Croatian
Professional Working

Timeline

Sales Associate

Head and Stone Spa
10.2025 - Current

Server

Mothers Day Restaurant
03.2019 - 03.2020

Education

Northeastern Illinois University

High School Diploma -

Oak Park River Forest High School