Danielle Solorzano
Huntington Beach,California
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
7
7
years of professional experience
Work History
Sales Associate
Dicks Sporing Goods
09.2021 - Current
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
Sales Associate
Forever 21
08.2019 - 03.2020
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Sales Associate
See's Candies
11.2018 - 05.2019
- Engaged with customers to effectively build rapport and lasting relationships.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Facilities Coordinator
Beachcities Community Church
03.2016 - 09.2017
- Served as point of contact for internal and external customers seeking support and information.
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
- Assisted with meetings and conference room reservations.
Education
Bachelor of Arts - Communications
Cal State Fullerton
Fullerton, CA05.2024
Associate of Arts - Communications
Orange Coast College
Costa Mesa, CA05.2022
High School Diploma -
Edison High School
Huntington Beach, CA06.2019
Skills
- Team Player Mentality
- Listening Skills
- Outgoing Personality
- Customer Service Oriented
- Written and Oral Communication Skills
- Hardworking and Determined
Accomplishments
- Cabaret With A Cause (2019)- Directed a non-profit dinner/show event featuring local high school and college-aged theatre majors. All proceeds were donated to pediatric brain cancer research.
Timeline
Sales Associate
Dicks Sporing Goods
09.2021 - Current
Sales Associate
Forever 21
08.2019 - 03.2020
Sales Associate
See's Candies
11.2018 - 05.2019
Facilities Coordinator
Beachcities Community Church
03.2016 - 09.2017
Bachelor of Arts - Communications
Cal State Fullerton
Associate of Arts - Communications
Orange Coast College
High School Diploma -
Edison High School
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