Danielle Soviero
Howell Township,NJ
Summary
Detail-oriented professional with a strong track record in office management and customer relations. Skilled in clear communication and data entry, committed to supporting seamless operations and improving team performance.
Overview
21
21
years of professional experience
Work History
Office Manager
Shore Heart Group
Neptune City, NJ
08.2014 - Current
- REMS Expert designee for multiple cardiologist at Shore Heart Group with more than 20 patients enrolled.
- Medication Prior auth and follow up treatments.
- Coordinated office operations, ensuring efficient workflow and communication among staff.
- Managed scheduling for multiple departments, optimizing resource allocation and meeting deadlines.
- Developed and implemented office policies, enhancing operational efficiency and compliance with regulations.
- Oversaw inventory management, maintaining accurate records and timely supply ordering to prevent shortages.
- Streamlined administrative processes, reducing redundant tasks and increasing overall productivity.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Reconciled Daily office payments and charge postings
- Managed vendor relationships
Clinal Coordinator/Radiologic Technologist
Spinal and Head Trauma Assoc.
Neptune City, NJ
03.2005 - 12.2010
- Coordinated patient scheduling and resource allocation for optimal clinic efficiency.
- Upheld high level of service to patients by assisting in different ways, displaying professionalism, and responding appropriately to questions and concerns.
- Operated radiologic equipment to obtain images of body structures.
- Explained imaging procedures to patients, offering comfort and assistance.
- Checked in, Checked out, Collected Copays and balances
Education
Bachelor of Science - Radiologic Technology
Long Island University CW Post Campus
Brookville, NY06-2004
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Customer relations
- Clear oral/written communication
- Scheduling and calendar management
Timeline
Office Manager
Shore Heart Group
08.2014 - Current
Clinal Coordinator/Radiologic Technologist
Spinal and Head Trauma Assoc.
03.2005 - 12.2010
Bachelor of Science - Radiologic Technology
Long Island University CW Post Campus