Danielle Stone
Newport,PA
Summary
Dedicated Medical Biller with 8 years of experience in insurance claims and appeals. Detail-oriented individual who strives for accurate reporting, quick resolution of outstanding discrepancies, and timely collections while monitoring accounts. Demonstrates proficiency in billing and insurance software and handling a strong workload with accuracy and efficiency, holds strong communication ability, and problem-solving skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Accounts Receivable Clerk
GetixHealth
Newport, PA
12.2017 - 01.2026
- Followed up on delinquent accounts in accordance with company policies and procedures.
- Monitored aging receivables to ensure timely collection of all outstanding monies due.
- Developed strong customer relationships through effective communication and problem resolution techniques.
- Analyzed customer accounts to identify any discrepancies or issues that needed to be addressed promptly.
- Researched and corrected errors related to misapplied payments or credits.
- Participated in training sessions to develop knowledge of accounting processes.
- Identified areas for improvement within existing accounting processes and procedures.
- Resolved customer discrepancies and disputes in a timely and diplomatic manner.
Medical Office Assistant
Orthopedic Institute of Pennsylvania
Camp Hill, PA
08.2015 - 12.2017
- Scheduled patient appointments, tests, and procedures in computerized scheduling system.
- Responded promptly to phone inquiries from patients, providing information in a courteous manner.
- Entered patient data into electronic health record system, displaying proficiency with medical software applications.
- Managed daily appointment scheduling tasks while maintaining organized records of client visits.
- Coordinated physician schedules and maintained patient flow by communicating patient arrivals or delays.
- Developed and maintained effective relationships with healthcare staff, patients, and insurance providers.
- Entered patient data into EHR system, ensuring accuracy and integrity of medical records.
- Processed authorization approval forms for ultrasounds, MRIs and CT scans.
- Called patients to inform of labs or diagnostic results as per PCP directions.
Medical Front Office Receptionist
Orthopedic Institute of Pennsylvania
Camp Hill, PA
05.2012 - 08.2015
- Greeted and registered patients, verified insurance information and collected co-payments.
- Provided excellent customer service by answering phones, responding to emails, scheduling appointments, addressing patient inquiries and concerns.
- Utilized electronic medical record system to enter, update and maintain accurate patient data.
- Maintained a clean work environment by following safety protocols and adhering to infection control standards.
- Resolved any outstanding balance issues between payers and providers promptly and effectively.
Education
High School Diploma -
Cumberland Valley High School
Mechanicsburg, PACertificate - Medical Billing And Coding
Penn Foster Career School
Scranton, PASkills
- Problem Solving
- Time Management
- HIPPA Compliance
- Account Monitoring
- Claims Processing
- Attention to detail
- EHR/ Billing Software
- Financial Records and Recording
- Client Communication
- Aging Report Analysis
Certification
Certified Medical Coder, AAPC, 2018
Timeline
Accounts Receivable Clerk
GetixHealth
12.2017 - 01.2026
Medical Office Assistant
Orthopedic Institute of Pennsylvania
08.2015 - 12.2017
Medical Front Office Receptionist
Orthopedic Institute of Pennsylvania
05.2012 - 08.2015
High School Diploma -
Cumberland Valley High School
Certificate - Medical Billing And Coding
Penn Foster Career School