Danielle Tautuaa
Clifton,CO
Summary
Results-driven Assistant Manager with proven expertise in team leadership, operational audits, and strategic planning. Committed to enhancing customer satisfaction and streamlining processes.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Safeway
Grand Junction, Colorado
03.2021 - Current
- Supervised daily operations to enhance team performance and elevate customer satisfaction.
- Managed customer service inquiries and complaints in a timely manner.
- Trained new hires on store policies and customer service techniques to ensure consistent service quality.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Collaborated with management to develop strategic plans aimed at achieving business goals.
- Worked with various departments to promote cohesive operational processes.
- Conducted regular audits of merchandise to maintain compliance with company standards.
- Kept knowledge of company products and services current.
Education
High School Diploma -
Goal Academy
Clifton, CO05-2023
Skills
- Customer support
- Employee training
- Team management
- Team development
- Performance assessment
- Process optimization
- Inventory management
- Strategic development
- Issue resolution
- Decision analysis
- Regulatory adherence
- Personnel management
- CRM systems
Timeline
Assistant Manager
Safeway
03.2021 - Current
High School Diploma -
Goal Academy