Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danielle Thames

Jackson,MS

Summary

Dynamic professional with extensive experience in customer service and team leadership, notably as a Front End Supervisor at DSW. Proven track record in enhancing sales through effective visual merchandising and staff training. Skilled in problem-solving and inventory management, consistently driving operational efficiency and customer satisfaction.

Overview

10
10
years of professional experience

Work History

Front End Supervisor

DSW
Flowood, MS
12.2023 - 12.2025
  • Trained and mentored staff on best practices for customer engagement and sales techniques.
  • Implemented visual merchandising strategies to enhance store aesthetics and drive sales.
  • Monitored inventory levels and coordinated with management to optimize stock replenishment processes.
  • Resolved customer inquiries and complaints, maintaining high satisfaction levels through effective communication.

Assistant Manager

Steak Escape
Ridgeland, Ms
03.2016 - 12.2023
  • Led team in daily operations, ensuring high standards of food quality and customer service.
  • Developed training programs to enhance staff performance and improve operational efficiency.
  • Implemented inventory management systems to optimize stock levels and reduce waste.
  • Monitored sales trends, adjusting staffing and inventory strategies to meet customer demands.

Sales Associate

Children's Place
Ridgeland, Ms
07.2017 - 08.2023
  • Delivered exceptional customer service, ensuring positive shopping experiences for all patrons.
  • Assisted in inventory management, maintaining accurate stock levels and organization on the sales floor.
  • Collaborated with team members to execute promotional events, enhancing store visibility and customer engagement.
  • Trained new staff on sales techniques and product knowledge, fostering a knowledgeable workforce.

Education

High School Diploma - American Studies

Western High School
Las Vegas, NV
06-2001

Skills

Customer service

Problem-solving skills

Cash register operation

Workflow management

Timeline

Front End Supervisor

DSW
12.2023 - 12.2025

Sales Associate

Children's Place
07.2017 - 08.2023

Assistant Manager

Steak Escape
03.2016 - 12.2023

High School Diploma - American Studies

Western High School
Danielle Thames