Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Danielle Torres

Middletown,NY

Summary

Overall I am a very dedicated individual with everything I put my mind to. I believe there is always space for improvement whether that is personally and work related. My goal is to obtain a challenging position that would allow me to utilize and further develop my strong problem solving and interpersonal skills, and the ability to get things done quickly in providing accurate, pleasant, and efficient customer service that exceeds customer expectations and needs.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Meat and Produce Assiociate

Walmart
Middletown, NY
07.2023 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Completed day-to-day duties accurately and efficiently.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Updated products with new pricing or temporary promotion signs to increase sales.
  • Assisted customers in locating products throughout the store.
  • Ordered new supplies to restock and based on routine needs.
  • Cleaned work area periodically including sweeping floors and dusting shelves.
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.

Teaching Assistant Scholar

Hunter College PERC Program
Manhattan, NY
09.2017 - 06.2023
  • Helped students master assignments and reinforced learning concepts presented by teachers.
  • Assessed student learning styles and understanding of material to redirect and optimize teaching strategies.
  • Distributed and collected tests and homework to prepare for grading by head teacher.
  • Used lectures, discussions, or supervised role-playing methods to present subject matter to students under direction and guidance of teachers.
  • Implemented strategies designed to help struggling learners understand difficult concepts.
  • Provided one-on-one support for special needs students.
  • Tutored students in course material to improve comprehension.
  • Participated in professional development workshops related to teaching techniques.

Case Picker/Order Picker/PIV Pick Machine

Amscan
Chester, NY
11.2020 - 01.2023

▪ Pick Outbound Cartons.
▪ Transport pallets of merchandise to and from reserve locations.
▪ Transport all merchandise received into warehouse from receiving dock to reserve locations.
▪ Transfer merchandise from location to location to make space (re-warehousing).
▪ Maintain a clean, neat, and orderly work area.
▪ Conduct operations in a manner that promotes safety complying with OSHA Standards including daily

check list prior to operating machine.

  • Pick from reserve to Replenish primary locations

Cashier/Usher/Concessionist

AMC Theatres
Manhattan, NY
12.2019 - 11.2020
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Answer questions about show times and company policies.
  • Organize register, maintain cleanliness of work area, lobby area and occasionally clean beverage machines.
  • Clean theater auditoriums, correct movie projection issues when needed.
  • Provide professional and courteous service at all times.
  • Answer questions about show times and company policies.

Education

Human Services

Orange Community College
Middletown, NY
01-2024

High School Diploma -

High School Of Hospitality Management
New York, NY
01-2020

Skills

  • Excellent guest service skills
  • Ability to communicate and work effectively with guest in high-volume setting
  • Strong work ethic and self-motivation to complete tasks without direct supervision
  • Ability to manage multiple priorities
  • Effective leadership and interpersonal skills
  • Excellent communication
  • Slightly a perfectionist
  • Open and understanding to new ideas
  • Dedicated with all positions obtained

Languages

Spanish
Native/ Bilingual

Certification

  • Drivers license

Timeline

Meat and Produce Assiociate

Walmart
07.2023 - Current

Case Picker/Order Picker/PIV Pick Machine

Amscan
11.2020 - 01.2023

Cashier/Usher/Concessionist

AMC Theatres
12.2019 - 11.2020

Teaching Assistant Scholar

Hunter College PERC Program
09.2017 - 06.2023

Human Services

Orange Community College

High School Diploma -

High School Of Hospitality Management
Danielle Torres