- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Drawing and Painting
- Children's book illustration
- Enjoy hobbies that combine physical activity with outdoor exploration
- Mindfulness Practices
- Yoga
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Volunteering at local animal shelters and rescue organizations
- Creative Writing
Danielle Trapani
Armada,MI
Summary
Dynamic bar manager with a proven track record at Octopus Beer Garden, excelling in service excellence and client relations. Skilled in cocktail crafting and inventory oversight, I enhance customer satisfaction through innovative promotions and effective team coordination, driving operational success and fostering a welcoming atmosphere.
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Bartender
Fish Bones Restaurant And Seafood Buffet
Detroit, MI
11.2025 - Current
- Maintained cleanliness in bar area to uphold health and safety standards.
- Executed customer service strategies that prioritized rapport-building with patrons, driving customer retention efforts.
- Facilitated exceptional customer experiences during peak event nights and weekends to enhance satisfaction.
- Monitored cash handling processes, guaranteeing accurate financial reporting and accountability upon shift completion.
- Achieved seamless shift transitions by executing opening and closing duties, including sales report generation. Enhanced cash management through meticulous preparation of cash drawers and thorough inventory assessments. Contributed to operational success by ensuring readiness for incoming shifts.
- Cultivated a supportive work atmosphere by engaging in proactive teamwork and maintaining clear communication with peers.
- Implemented systematic organization and cleanliness protocols to guarantee adherence to health and safety guidelines.
- Delivered superior service and meticulously prepared high-quality cocktails to boost customer satisfaction.
- Optimized service delivery by coordinating bar activities and ensuring timely fulfillment of drink orders.
Bar Manager/Beverage Coordinator/Bartender
Octopus Beer Garden
Mount Clemens, MI
05.2018 - 10.2025
- Executed daily management of bar operations, focusing on optimizing staff schedules, maintaining service excellence, and adhering to opening and closing protocols.
- Monitored performance and provided guidance to bartenders and bar staff, ensuring adherence to service standards.
- Streamlined beverage operations by coordinating supply orders, fostering vendor relationships, and monitoring inventory levels for efficiency.
- Conducted regular assessments of liquor, beer, and wine inventory to enhance waste reduction efforts and uphold stock integrity.
- Created seasonal promotions alongside drink menus and cocktail recipes, focusing on improving customer satisfaction and increasing sales.
- Conducted regular audits to ensure compliance with alcohol service regulations and health codes, fostering responsible beverage service.
- Conducted thorough financial reconciliations and managed cash handling for point-of-sale transactions.
- Facilitated effective communication with patrons, ensuring a friendly and inviting atmosphere while addressing concerns.
- Partnered with management and event teams to ensure efficient beverage service delivery for private events and large gatherings.
Assistant Manager
Coon Creek
Ray Township, MI
06.2019 - 02.2021
- Oversaw daily operational activities to boost team productivity and ensure efficient service execution.
- Facilitated training sessions for new hires, focusing on skill enhancement and building collaborative team relationships.
- Implemented streamlined procedures for inventory management, resulting in improved accuracy and fewer discrepancies.
- Developed and executed strategies for collecting customer feedback, focusing on elevating service quality and satisfaction.
Account Manager
Tri-Chem Corp
Troy, MI
04.2015 - 03.2018
- Established and upheld meaningful client relationships to drive long-term collaboration.
- Analyzed client needs and market trends to optimize B2B sales strategies for improved alignment and effectiveness.
- Tracked and assessed account performance metrics to facilitate informed decision-making and improve overall efficiency.
- Facilitated cross-functional teamwork with marketing teams to develop and implement campaigns that significantly boosted brand visibility.
- Monitored and interpreted industry developments to strategically align services with client expectations and surpass market competition.
- Identified and pursued potential clients through strategic networking and relationship-building initiatives.
- Developed and maintained strategic partnerships with key clients, resulting in sustained repeat business and a robust referral network.
- Developed impactful product presentations that highlighted solutions aligned with clients' distinct challenges and objectives.
- Executed lead management and deal closure strategies that consistently resulted in meeting or exceeding monthly sales goals.
- Implemented strategies to provide exceptional customer service, resulting in consistently exceeded client expectations and strengthened loyalty.
- Managed logistics and coordination of trade shows and events, effectively showcasing company products to attract potential clients.
- Engaged with cross-functional teams to design and deliver customized proposals aligned with client expectations.
- Analyzed client interactions to uncover and leverage upselling opportunities, contributing to overall revenue growth.
- Analyzed market trends and client demographics to develop effective sales strategies tailored to potential clients.
- Identified and addressed client concerns, implementing personalized solutions to meet specific business needs and improve overall satisfaction.
- Achieved increased sales revenue through effective evaluation of pricing strategies. Enhanced distribution channels to maximize market reach and customer engagement.
- Designed and executed tailored sales presentations highlighting product achievements and trustworthiness for client engagement.
- Administered business client management accounts via CRM software, ensuring efficient tracking and support of client interactions.
- Cultivated business portfolio by leveraging client referrals and implementing effective cold calling techniques for inbound and outbound sales.
Education
No Degree - General Studies
Macomb Community College
Warren, MI01.2018
High School Diploma -
L’Anse Cruise Public Schools
Clinton Township, MI05.2013
Skills
- Strong interpersonal communication
- Critical thinking for problem-solving
- Financial processing expertise
- Hospitality management skills
- Efficiency improvement
- Craft cocktail development
- Integrated marketing and sales experience
- B2B sales experience
- Client acquisition strategies
- Staff training facilitation
- Skilled in Microsoft software tools
- Clerical responsibilities
Certification
- Licensed TIPs Trainer - [since 2025] •
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Microsoft
Procreate
Sketchbook Pro
Toast
Aloha
Google Docs/Sheets -
Click up
Trello
Timeline
Bartender
Fish Bones Restaurant And Seafood Buffet
11.2025 - Current
Assistant Manager
Coon Creek
06.2019 - 02.2021
Bar Manager/Beverage Coordinator/Bartender
Octopus Beer Garden
05.2018 - 10.2025
Account Manager
Tri-Chem Corp
04.2015 - 03.2018
No Degree - General Studies
Macomb Community College
High School Diploma -
L’Anse Cruise Public Schools