Danielle Van Diest
Bellingham
Summary
Compassionate and detail-oriented Certified Caregiver at Brightstar Healthcare, skilled in enhancing patient comfort and well-being. Proven expertise in HIPAA compliance and customer service, with a strong focus on quality assurance. Successfully performed remote work while providing Intuitive matchmaking and providing prompt feedback.
Overview
15
15
years of professional experience
Work History
Certified Caregiver
Brightstar Healthcare
03.2024 - Current
- Improved patient comfort by providing compassionate and attentive care.
- Maintained clean, safe, and well-organized patient environment.
- Assisted disabled clients to support independence and well-being.
- Monitored progress and documented patient health status changes to keep care team updated.
Sterile Processing Technician
Cascade Outpatient Surgery Center
05.2022 - 01.2024
- Wrapped trays, instrument packs, and sets.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
- Supported surgical teams effectively by preparing instrument trays according to procedure requirements.
- Reduced risk of infections by maintaining a clean and sterile environment within the processing area.
Matchmaker
Tawkify
12.2016 - 05.2021
- Utilized data analysis tools to evaluate the success rate of matches, refining matchmaking processes accordingly.
- Provided regular follow-ups with matched couples, gathering feedback and ensuring continued compatibility throughout their relationships.
- Coached clients on dating best practices, enhancing their confidence and communication skills in romantic situations.
- Implemented targeted marketing strategies to attract high-quality clientele for the matchmaking service.
Education
Certified Medical Assistant -
Milan Institute
Sparks06-2013
Bachelor of Science - Psychology
University of Nevada, Reno
Reno, NV06-2011
Skills
- Remote work experience
- Deadline and file management
- Virtual collaboration
- Database entry
- Billing and invoicing
- Quality assurance
- Scheduling expertise
- Customer relationship management
- HIPAA compliance
- Customer service
- Medical terminology knowledge
Timeline
Certified Caregiver
Brightstar Healthcare
03.2024 - Current
Sterile Processing Technician
Cascade Outpatient Surgery Center
05.2022 - 01.2024
Matchmaker
Tawkify
12.2016 - 05.2021
Certified Medical Assistant -
Milan Institute
Bachelor of Science - Psychology
University of Nevada, Reno
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