Danielle Walker
Windsor Mill,Maryland
Summary
Highly-skilled Courier successful in providing quality service and completing on-time deliveries. Cross-trained in all aspects of shipping and deliveries.
Overview
8
8
years of professional experience
Work History
Courier
Unique's ALP, LLC
01.2018 - Current
- Improved customer satisfaction by providing timely updates on shipment status and addressing concerns promptly.
- Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
- Collaborated with healthcare professionals to facilitate smooth coordination of specimen pick-up and delivery processes.
- Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
- Developed strong relationships with clients by consistently delivering outstanding service and maintaining professionalism at all times.
- Delivered packages to customer doorsteps and business offices.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
Courier
Amazon Flex
01.2016 - Current
- Improved delivery efficiency by mapping optimal routes and prioritizing tasks based on urgency.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
- Collaborated with teammates to streamline processes, resulting in increased productivity and faster delivery times.
Education
Coursework in Payroll Administration
Villanova University
Villanova, PA06.1994
Skills
- Excellent Driving Skills
- Attention to Confidentiality
- Package Delivery and Pick-Up
- Attention to Detail
- Customer Service
- HIPAA Compliance
- Problem-Solving
- Time Management
- Organizational skills
- Professionalism
- Documentation
Timeline
Courier
Unique's ALP, LLC
01.2018 - Current
Courier
Amazon Flex
01.2016 - Current
Coursework in Payroll Administration
Villanova University