Danielle Williams

• Managed the full contract lifecycle from proposal, negotiation, execution, renewal, and closeout.
• Drafted, reviewed, and negotiated contracts, amendments, statements of work (SOWs), and service agreements.
• Ensured compliance with company policies, legal requirements, and contractual obligations.
• Identified and mitigated contractual risks while protecting organizational interests.
• Collaborated with legal, finance, procurement, and operations teams to resolve contract issues.
• Monitored contract performance, deliverables, deadlines, and key milestones.
• Maintained accurate contract records and documentation within contract management systems.
• Supported vendor and client relationship management through effective contract administration.
• Analyzed contract terms and conditions to ensure favorable business outcomes.
• Managed contract renewals, extensions, terminations, and change orders.
• Assisted with dispute resolution and contract interpretation when issues arose.
• Conducted audits and reviews to ensure ongoing compliance and identify process improvements.
• Prepared reports and presented contract status, risks, and recommendations to management.
• Coordinated procurement and vendor selection processes when applicable.
• Trained staff on contract policies, procedures, and compliance requirements.

• Managed daily collections operations to ensure timely recovery of outstanding accounts receivable.
• Developed and implemented collection strategies to reduce delinquency rates and improve cash flow.
• Supervised and trained collections staff, providing coaching, performance evaluations, and ongoing development.
• Monitored aging reports and prioritized collection efforts based on account status and risk.
• Negotiated payment arrangements and settlement agreements with customers while maintaining positive client relationships.
• Investigated and resolved billing discrepancies, disputes, and customer account issues.
• Ensured compliance with company policies and applicable collection laws and regulations, including the Fair Debt Collection Practices Act when applicable.
• Analyzed collection performance metrics and prepared reports for senior management.
• Collaborated with accounting, finance, sales, and customer service teams to resolve account concerns and improve collection processes.
• Authorized account adjustments, write-offs, and escalated accounts for legal action when necessary.
• Maintained accurate records of collection activities, payment commitments, and customer communications.
• Established collection goals and monitored team productivity to meet departmental objectives.
• Managed relationships with third-party collection agencies and legal partners.
• Identified process improvement opportunities to increase collection effectiveness and reduce bad debt.

• Collaborated with the Director to prepare and submit time-sensitive RFPs for K–12 school districts cybersecurity platforms ensuring accuracy and on-time completion.
• Supported business development efforts by coordinating customer communications and maintaining proposal documentation.
• Improved office organization through effective records management and accurate data entry.
• Delivered professional front-office support by managing incoming calls, greeting visitors, and handling administrative inquiries.

Coordinate all aspects of solar PV system installation generated by HelioPower Energy Consultants and multiple contractors via HelioPower Partner Services Division for Southern California Region.

Assist Contract and Engineering Departments with document procurement and preparation. Responsible for obtaining HOA Approval Letters, manage project installation schedules for 6 installation crews, obtain final inspection approval with city/county inspectors, and proper close out documentation for utility companies to ensure Permission to Operate (PTO) is issued to homeowners.

Additional duties include coordination with HERO Program funding / GRID Alternative (income qualified)projects / SASH & MASH projects for local housing authority

1. Foundation software conversion - company switched from QuickBooks to Foundation. Create new operation proceedures for data entry and information management when utilizing new program.

2. Responsible for all aspects of conversion; migration and information content for sensitive employee records, customer files, and contractor data throughout transition.

3. Schedule installation crews - coordinate schedules with multiple superintendents

4. Track all contracts, phases, and milestones throughout installation