Danielle Williams
SUBWAY®Restaurants
WINSTON-SALEM,NC
1
Certification
5
years of professional experience
Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.
Work History
Assistant Manager
5 Years- Supervised daily shift operations, maintaining service standards and crew productivity
- Trained new team members on sandwich preparation, food safety, and guest service
- Scheduled staff coverage to support peak periods and consistent store operations
- Monitored cash handling and register accuracy
- Resolved guest concerns promptly, preserving customer satisfaction and brand standards
Personal Shopper
2 Months- Selected accurate grocery items for online orders, following customer preferences and substitution guidelines
- Verified order quality and freshness, removing damaged or expired products before checkout
- Coordinated substitutions with customers to maintain order accuracy and satisfaction
- Organized staged orders for efficient pickup and timely customer handoff
Education
High School Diploma
Bachelor of Arts - Political Science
Skills
Customer service
Money handling
Problem-solving
Time management
Customer relations
Inventory management
Team leadership
Decision-making
Phone etiquette
Certification
- Notary Public
Timeline
Personal Shopper
Lowes Foods
11.2025 - 01.2026Read More
Assistant Manager
SUBWAY®Restaurants
10.2021 - CurrentRead More
University of North Carolina At Greensboro
Bachelor of Arts from Political Science
Read More
Robert B. Glenn
High School Diploma
Read More