Summary

Overview

Work History

Education

Skills

Timeline

Danielle Yazzie

Tempe,AZ

Summary

To expand my career path and reach more communities that depend on my professional skills.

Customer service professional equipped with valuable experience in handling customer interactions and resolving issues efficiently. Known for reliability, adaptability, and strong focus on teamwork and achieving targets. Proficient in communication and conflict resolution, consistently contributing to supportive team environment.

Overview

years of professional experience

Work History

Frontline Member Associate

Walmart

Chandler, AZ

10.2025 - 12.2025

Delivered exceptional customer service by assisting members with inquiries and resolving issues promptly.
Maintained accurate inventory levels through effective stock management and regular audits.
Streamlined checkout processes to enhance efficiency and reduce wait times for customers.
Trained new associates on operational procedures, ensuring adherence to company policies and standards.

Medical Operator

a Professional Image

Mesa, AZ

01.2015 - 12.2025

Office receptionist answering service for medical clinics & facilities located throughout the State of Arizona.
Customized message delivery services such as two-way text messaging, alpha/numeric paging, faxing, emailing or personalized delivery options.
Emergency Dispatching with follow up to ensure timely response.
Follow back-up protocol in the event on-call physician is not responsive, which may include contacting the next available provider.
Voicemail screening and follow up to provide basic information, like appointment times, office locations and/or open hours of operation.
Adherence to privacy policies, confidentiality agreements and emergency procedures.

Medical Assistant

Central Arizona Heart Specialist

Chandler, AZ

04.2015 - 05.2015

Patient care duties to include preparation for physical examination, medication administration, as well as medical record documentation entry into electronic medical records (EMR) system.
Administrative support to Cardiology office, consisting of 6 Physicians whom averaged 70 patients per day.
Front and back-office duties including customer service via telephone operations, i.e., taking and relaying phone messages, returning patient calls.
Health Care Accounting involving billing, coding and collections.
200 hours externship

Community Advocate

Parent Teacher Associate

Tuba City, AZ

01.2008 - 01.2014

Assist Head Start program educational instructors in with learning activities, community event planning for fundraising and childcare.
Liaise between parent and teacher to build trust for better educational support.
Children & Camp