Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Danielle Young

Nampa,ID

Summary

Dynamic professional with a proven track record in hospitality and healthcare, notably at KJ’s American Grille and St. Luke's Health System. Expert in cleanliness standards and relationship management, I excel in delivering exceptional customer service while ensuring compliance with regulations. Committed to enhancing guest experiences and fostering lasting connections.

Overview

18
18
years of professional experience

Work History

Food Server

KJ’s American Grille
11.2006 - Current
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
  • Enhanced customer satisfaction by providing efficient and friendly food service.
  • Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Managed cash register accurately, ensuring proper handling of transactions and tips.
  • Cultivated warm relationships with regular customers.
  • Restocked supplies during downtime to continue meeting customer demand for products and services.
  • Practiced good time management to deliver customers' prepared orders quickly and accurately.
  • Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.

Patient Access Representative

St. Lukes Health System
06.2021 - 08.2021
  • Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
  • Stayed calm under pressure to and successfully dealt with difficult situations.
  • Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
  • Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.

Education

No Degree - Criminal Justice

College of Western Idaho
Nampa, ID
05-2026

Skills

  • Cleanliness standards
  • Relationship management
  • Order accuracy
  • Guest relations
  • Hospitality best practices

Interests

  • Food Tourism
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Sharing travel tips, recommendations, and insights with fellow enthusiasts
  • I participate in a variety of outdoor recreational activities

Timeline

Patient Access Representative

St. Lukes Health System
06.2021 - 08.2021

Food Server

KJ’s American Grille
11.2006 - Current

No Degree - Criminal Justice

College of Western Idaho
Danielle Young