Microsoft Office
Danielle Mata
Leasing Consultant
San Antonio,Texas
Summary
Energetic Leasing Consultant offers wealth of experience in conducting property tours and launching successful marketing initiatives. Clear knowledge of federal fair housing laws and local regulations. Firm but fair when dealing with tenants concerning rents due, maintenance and neighbor complaints.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Leasing Consultant
DJE Texas Management Group
San Antonio, TX
02.2023 - Current
- Exceeded occupancy goals per property of 94%-96%
- Increased and exceeded budget and financial comprehension through other income reporting task
- Met ILM Metrics Example: 45 seconds to max 1-minute to secure tour over phone, tour to lease ratio of 30% or greater
- Submitted approval of all new lease applications within 48 hours
- Performed customer service tasks that include, birthday program, chalkboard welcome program, move in gift and ribbon cutting with all new move ins, hosted monthly resident functions and more.
- Collected rent and tracked resident payments and information in computer system.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
Sales Associate
Target
San Antonio, TX
11.2019 - 02.2023
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Engaged with customers to effectively build rapport and lasting relationships.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Associate of Arts - Buisness Managment
Palo Alto College
San Antonio, TX 08.2019 - Current
Skills
Merchandising
Software
Timeline
Leasing Consultant
DJE Texas Management Group
02.2023 - Current
Sales Associate
Target
11.2019 - 02.2023
Associate of Arts - Buisness Managment
Palo Alto College
08.2019 - Current
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