Daniel Chung-Rigby
Savannah,GA
Summary
Analytical administrative worker skilled in data research and analysis and looking for career-oriented position. Brings demonstrated strengths in organizing information, typing and communications. Eager to achieve company goals while further developing skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walmart
Macon, GA
01.2021 - 05.2021
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Stocked, labeled and inventoried medication to keep accurate records.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
Cashier
Walmart
Macon, GA
07.2020 - 01.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Customer Service Representative
Domino's Pizza
Macon, Georgia
08.2019 - 06.2020
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Kept building spaces premises clean inside and outside.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Monitored and maintained clean working areas and cooking surfaces.
- Kept workstation and equipment clean, organized, sanitized and sufficiently stocked.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
Education
No Degree - Game Design
Middle Georgia State University
Macon, GAHigh School Diploma -
Northeast High School
Macon, GA05.2020
Skills
- Prescription Order Verification
- Quality Improvement Plans
- Maintaining Quality Assurance Standards
- Upbeat and Positive Personality
- Understanding Customer Needs
- Building Customer Trust and Loyalty
- Call Documentation
- Programming Languages: C#, Python
- Customer Service
- Computer Hardware Knowledge
- Computer Software Knowledge
Accomplishments
- Trained three new pharmacy technicians on pharmacy policies, procedures and best practices.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Computer Programming
I have learned how to use classes, variables, and functions while learning programming with Python for Beginners. It has been some time since I have used code, due to other academic studies and personal issues, however, I have recently returned to the hobby, and am currently re-learning the code, reaching my goal to another certification.
Certification
- Certified Python Programmer, SoloLearn - 2019 - 2020
- Certified C# Programmer, SoloLearn - 2019 - 2020
Timeline
Pharmacy Technician
Walmart
01.2021 - 05.2021
Cashier
Walmart
07.2020 - 01.2021
Customer Service Representative
Domino's Pizza
08.2019 - 06.2020
No Degree - Game Design
Middle Georgia State University
High School Diploma -
Northeast High School
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