Summary
Overview
Work History
Education
Skills
Languages
DESCRIBING MYSELF
Timeline
Hi, I’m

Daniel Morales

Hialeah,FL
Daniel Morales

Summary

I am a recent graduate from Florida International University, with a Bachelor of Arts in Psychology and an Academic Minor in Business. My academic background, coupled with hands-on experience as a Member Services Representative, has equipped me with strong data analysis and project management skills. Eager for the opportunity to contribute to your team, I bring strong problem-solving, multitasking, and critical thinking abilities. My focus is on making a positive impact through attention to detail, and I thrive in collaborative environments. Passionate about compiling, organizing, and analyzing data, I believe my skills align well with the requirements of this position, and I am excited to contribute to the continued success of your organization.

Overview

5
years of professional experience
4
years of post-secondary education

Work History

CVS Health
Medley, FL

Member Services Representative
06.2023 - Current

Job overview

  • Within a few months of joining CVS Health, I earned a promotion to become a part of the Member Services team in recognition of consistently surpassing company goals. As a member of this team, I have actively engaged in handling numerous escalation cases and projects within Excel, amplifying my efficiency in navigating the demands of a fast-paced work environment.

CVS Health
Medley, FL

Call Center Representative
11.2022 - 06.2023

Job overview

  • My experience with CVS Health was crucial in learning important abilities, particularly in handling time and multitasking. The remote aspect of this position highlighted the crucial need of excellent time management, given its direct correlation to sustaining a high level of adherence. The fast-paced nature of a call center further highlighted the value of multitasking, which I skillfully developed to fulfill the demands of the position.

Foot Locker Retail, Inc.
Pembroke Pines, FL

Retail Sales Associate
07.2021 - 10.2022

Job overview

  • During my time at Foot Locker Retail, I had the opportunity to contribute my skills and expertise across three diverse locations, including the world’s first Champ’s mega store. Throughout my experience, I honed invaluable skills in team communication and work efficiency, enhancing my professional capabilities in a dynamic environment.

Southeastern Grocers
Miramar, FL

Cashier Associate
03.2019 - 05.2020

Job overview

  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.

Education

Florida International University
Miami, FL

Bachelor of Arts from Psychology & Academic Minor, Business
2022 - 2023 (1 education.year_Label)

University Overview

  • FIU is the third-largest university in Florida and the fifth-largest in the United States by enrollment that offers more than 190 degree options.
  • 3.5 GPA
  • Awarded "Cum Laude"

Broward College
Fort Lauderdale, FL

Associate of Arts from Psychology
2019 - 2021 (2 education.years_Label)

University Overview

  • Broward College is continually recognized as a top higher education institution in the nation by a number of prestigious publications and surveys.

Skills

  • Multitasking
  • Attention to Detail
  • Excellent Communication
  • Patience and Efficiency
  • Time Management
  • Critical Thinking Abilities
  • Proficiency in Microsoft Applications
  • Computer Hardware Proficiency

Languages

English
Native or Bilingual

DESCRIBING MYSELF

DESCRIBING MYSELF
  • I am able to manage several tasks each day.


  • I'm constantly upbeat and excited to pick up new abilities.


  • I am a trustworthy individual who excels in time management.


  • I approach problem-solving creatively.


  • I've had experience working both independently and in teams.

Timeline

Member Services Representative
CVS Health
06.2023 - Current
Call Center Representative
CVS Health
11.2022 - 06.2023
Florida International University
Bachelor of Arts from Psychology & Academic Minor, Business
2022 - 2023 (1 education.year_Label)
Retail Sales Associate
Foot Locker Retail, Inc.
07.2021 - 10.2022
Broward College
Associate of Arts from Psychology
2019 - 2021 (2 education.years_Label)
Cashier Associate
Southeastern Grocers
03.2019 - 05.2020
Daniel Morales