Daniel Moses Delrio Ramos
Newark,CA
Summary
Strong critical thinker responsible for providing supervision and decision-making. Assessed required actions and how best to accomplish within time or budget constraints. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Delivery Courier
Golden Cal Express
Fremont
12.2023 - Current
- Followed company policies and procedures during shift.
- Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Drove safely at all times to avoid accidents and harm.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Expedited urgent deliveries, prioritizing time-sensitive shipments to meet critical deadlines.
- Navigated complex urban environments swiftly, utilizing GPS technology and advanced planning techniques for efficient route management.
- Reduced customer complaints by providing timely updates and maintaining clear communication throughout the delivery process.
- Demonstrated a strong commitment to customer service excellence by maintaining a courteous demeanor in challenging situations and going above and beyond to ensure complete satisfaction.
- Maintained accurate records of deliveries, promptly addressing any discrepancies or issues that arose.
- Conducted thorough vehicle inspections and maintenance checks, promoting safety on the road and minimizing downtime due to mechanical issues.
- Contacted customers to confirm delivery details and locations.
Office Staff Office and Client Interpreter
Varro Leon REAL ESTATE
San Leandro, CA
01.2021 - Current
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Maintained message content, tone, and emotion as closely as possible.
- Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
- Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
- Communicated with clients to understand interpreting needs and provide best service possible.
- Used knowledge of accepted ethical guidelines to interpret confidential and sensitive information.
Owner
Ramos Enterprise Llc
Newark, CA
01.2021 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
Education
Real Estate
First Tuesday
Riverside, CA10.2023
Automotive Mechanics
Eden Area Rop
Hayward, CA06.2019
Highschool Diploma -
Tennyson Highschool
Hayward, CA06.2019
Skills
- Troubleshooting skills
- Maintenance and repairs
- Hand and power tools
- Troubleshooting
- Engine repair
- Preventive Maintenance
- Brake Systems
- Diagnostic abilities
- Mechanical Systems
- Tire Services
- Diagnostics
- Auto and engine repair
- Belt and hose replacements
- Gasket and seal replacements
- Workplace Safety
- Fluid Exchanges
- Automotive diagnostics
- Problem diagnosis
- Quick Learning Capacity
- Real estate finance
- Real Estate Appraisal
- Real estate regulations
- Real Estate Loans
- Negotiation
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking Abilities
- Critical Thinking
Certification
- Real Estate property management
- Real Estate appraisal
- Mortgage loan brokering and lending
- Real Estate economics
- Legal aspects of real estate
- Real Estate practice
- Real Estate principles
- Real Estate finance
- Automotive mechanic
Timeline
Delivery Courier
Golden Cal Express
12.2023 - Current
Office Staff Office and Client Interpreter
Varro Leon REAL ESTATE
01.2021 - Current
Owner
Ramos Enterprise Llc
01.2021 - Current
Real Estate
First Tuesday
Automotive Mechanics
Eden Area Rop
Highschool Diploma -
Tennyson Highschool