Daniel Sayger Davis
Austin,TX
Summary
Accomplished Client Technical Specialist with a proven track record at Dell Technologies, adept in telecommunications and fostering professional growth. Excelled in enhancing customer support through effective problem-solving and user training expertise. Demonstrated leadership in managing high-priority projects and contributing to team success, embodying a commitment to continuous learning and operational excellence.
Overview
5
5
years of professional experience
Work History
Client Technical Specialist
Dell Technologies
07.2023 - Current
- Trained junior technicians on industry best practices and company-specific procedures, fostering a culture of continuous learning and professional growth.
- Provided exceptional customer support, resolving complex technical issues with effective communication skills.
- Completed troubleshooting and diagnostics on company resources.
- Managed multiple high-priority projects simultaneously, consistently meeting deadlines while maintaining attention to detail.
Client Specialty Sales Intern
Dell Technologies
06.2022 - 08.2022
- Managed customer expectations and helped navigate sales processes.
- Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
- Supported client acquisition strategies with pipeline management and lead qualification.
- Contributed to a positive team environment by actively participating in weekly sales meetings and sharing innovative ideas.
Warehouse Manager
2POOD Performance
11.2019 - 11.2021
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
Education
Bachelor of Science - Corporate Communications
University of Texas At Austin
Austin, TX05-2023
Minor - Business Administration
University of Texas At Austin
Austin, TX05-2023
Skills
- Telecommunications
- Enterprise resource planning
- User training expertise
- Proficient in [system]
Timeline
Client Technical Specialist
Dell Technologies
07.2023 - Current
Client Specialty Sales Intern
Dell Technologies
06.2022 - 08.2022
Warehouse Manager
2POOD Performance
11.2019 - 11.2021
Bachelor of Science - Corporate Communications
University of Texas At Austin
Minor - Business Administration
University of Texas At Austin
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