DaNijah Houston
Fort Pierce,Florida
Summary
I am seeking employment in the Healthcare Field. I plan to further my career in Nursing. While continuing my education I would also like to join a company that I can learn the necessary skills to grow, and be successful and become a great asset to the company.
Overview
5
5
years of professional experience
Work History
Manager
McDonald's Restaurant
05.2022 - Current
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Commercial Janitorial Cleaner
A Touch Of Sparkle
03.2019 - 02.2021
- Contributed to a positive customer experience by ensuring clean and orderly common areas in commercial spaces.
- Maintained a healthy environment through thorough disinfection of high-touch surfaces and restrooms.
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Kept building entryway glass clean and polished for professional presentation.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
Customer Service Rep
Teleperformance
08.2019 - 10.2019
- Duties include reviewing patients insurance and providing detailed information regarding insurance plans
Cashier/Server
Steak 'n Shake
10.2018 - 05.2019
- Duties include taking customers orders serving and ensuring customers are satisfied with their meals
Education
Medical Assisting
Kaiser University
Port St Lucie09.2024
High School Diploma -
Westwood High School
Ft. Pierce, FL05.2020
Skills
Certified Internet Web Professional
Customer Service
Staff Development
Verbal and Written Communication
Team Leadership
Computer Skills
references
Dr. David T. Washington, 772-643-5159
Deyon Stevenson Wilson 772-293-5562
Monica Blackwell 470-590-6128
Timeline
Manager
McDonald's Restaurant
05.2022 - Current
Customer Service Rep
Teleperformance
08.2019 - 10.2019
Commercial Janitorial Cleaner
A Touch Of Sparkle
03.2019 - 02.2021
Cashier/Server
Steak 'n Shake
10.2018 - 05.2019
Medical Assisting
Kaiser University
High School Diploma -
Westwood High School