Danika Lohr
7435 N Spur Rd,Prescott, AZ
Summary
Hardworking Bartender/Beverage Cart Course Server with 9 consecutive years of experience with 5 Star 5 Diamond Whistling Straits/Blackwolf Run Golf Courses designed by Pete Dye, proud host of the 43rd annual Ryder Cup. Provided prompt, friendly service to endless patrons and golfers at the 43rd Ryder Cup and throughout the 9 years under Kohler Company. Well-versed in mixing cocktails, hospitality, and all things golf. Hardworking individual recognized for being gregarious and paying strong attention to detail.
Overview
8
8
years of professional experience
Work History
Beverage Cart Course Server
Whistling Straits And Blackwolf Run Golf Course
2018.03 - 2024.10
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Organized cart inventory and storage to keep stock within optimal levels through out the shift to meet expected customer demands.
- Worked flexible hours; 12 hour shifts, weekends, and holiday shifts.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, handling cash sales, and organizing guest tabs.
- Upsold beverage items to customers, driving up per sale revenues and maximizing profits.
- Trained 10 new course servers on drink preparation, product promotion, the POS system, golf course directions and golf knowledge.
- Monitored pace of play and tee times.
- Treated each golfer warmly and professionally, set positive tone for every interaction and delivered extraordinary customer service throughout an average 4.5 hour round of golf.
Beverage Cart Attendant
Wigwam Golf Resort
2023.10 - 2024.04
- Boosted beverage cart revenue by consistently upselling menu items and promoting special offers.
- Managed closing duties by restocking items on cart and reconciling cash drawer.
- Operated POS system to facilitate cash and credit transactions and refunds.
- Collaborated with fellow team members to create a welcoming atmosphere for guests on the golf course.
- Demonstrated adaptability by working efficiently during high-traffic times while still providing attentive service to patrons.
- Maintained a clean and organized cart, ensuring optimal presentation of beverages and snacks for guest selection.
- Greeted guests and inquired into beverage choices.
- Adapted quickly to changing weather conditions, ensuring beverage cart was appropriately stocked for day's needs.
- Implemented creative marketing strategies for advertising daily specials, resulting in increased sales of featured products.
- Utilized strong communication skills to relay important information between golf course staff members as needed.
Bartender
Holiday's Pub And Grill
2019.10 - 2021.03
- Kept bar presentable and well-stocked to meet customer needs.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Operated efficiently in a high-volume setting.
- Managed cash and bar revenue during special promotions or sporting events.
- Developed new signature cocktails to support bar marketing and increase profits.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Prepared garnishes by evenly slicing and pitting fruits.
- Created attractive bar displays by strategically arranging bottles and glasses.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Developed and maintained courteous and effective working relationships.
Hostess and Waitress
Blackwolf Run Golf Course
2017.11 - 2018.03
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Documented reservations, alerted servers and managers of large groups and prepared seating.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Bussed and reset tables to keep dining room and work areas clean.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Cook's Assistant
Blackwolf Run Golf Course
2016.06 - 2017.10
- Worked with chef to prepare daily food specials and other supplies.
- Prepared food orders to support waitstaff and other team members.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Worked on salads, desserts and meat preparation for chefs to increase kitchen speed.
- Ordered food and supplies based on detailed inventories and changing restaurant needs.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Adhered to procedures in preparing food items.
Education
National Honors Society
Sheboygan Falls, WIHigh School Diploma -
Sheboygan Falls High School
Sheboygan Falls, WI06.2018
Skills
- Team Player
- Warm and Friendly
- Calm Under Pressure
- Cleaning and Organizing
- Guest Satisfaction and Hospitality
- Conflict and Complaint Resolution
- Attention to Detail
- Leading and Management
- Professionalism
- Menu Memorization
- Responsible Alcohol Service
- Anticipating Guest Needs
- Timely
- Respectful
- Conversation
Timeline
Beverage Cart Attendant
Wigwam Golf Resort
2023.10 - 2024.04
Bartender
Holiday's Pub And Grill
2019.10 - 2021.03
Beverage Cart Course Server
Whistling Straits And Blackwolf Run Golf Course
2018.03 - 2024.10
Hostess and Waitress
Blackwolf Run Golf Course
2017.11 - 2018.03
Cook's Assistant
Blackwolf Run Golf Course
2016.06 - 2017.10
National Honors Society
High School Diploma -
Sheboygan Falls High School
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