Danika Renteria
East Wenatchee
Summary
Great working employee with customer service, multitasking, and time management abilities. Determined to give every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Sales Floor Supervisor
Burlington
Wenatchee
03.2024 - Current
- Managed merchandise displays to improve store presentation and attract customers.
- Oversaw cash handling activities, ensuring accurate counting and reconciliation of registers during shifts.
- Delegated tasks to maintain efficient workflow.
- Trained new employees on customer service standards and procedures.
- Supervised daily operations of sales floor, ensuring compliance with company policies and optimal team performance.
Receiving Supervisor
Burlington
Wenatchee
09.2023 - 03.2024
- Supervised receiving operations for incoming merchandise, ensuring accurate logging to facilitate inventory management.
- Ensured compliance with safety regulations during receiving activities to promote a safe workplace.
- Provided training and guidance to new team members on proper procedures related to receiving activities.
- Managed daily operations of the receiving department, overseeing 10 employees to maintain workflow efficiency.
Stocking Associate
Burlington
Wenatchee
11.2022 - 02.2023
- Stocked shelves to ensure optimal inventory levels and product availability for customers.
- Assisted customers in locating products, providing friendly and helpful service.
- Verified accurate pricing and tagging of products prior to stocking to enhance shopping experience.
- Disposed of empty packaging and boxes to maintain a clean and organized store environment.
Housekeeper
Bonaventure Assisted Living
East Wenatchee
09.2021 - 09.2022
- Ensured cleanliness and organization in resident rooms and common areas, enhancing residents' comfort.
- Managed laundry operations, including washing, drying, and folding linens.
- Vacuumed floors and dusted furniture to uphold a clean, professional environment.
- Collaborated with staff to uphold safety and hygiene standards throughout the facility.
- Interacted with clients and guests to promote satisfaction and positive experiences during daily tasks.
Cashier
WinCo Foods
Spokane
05.2021 - 09.2021
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained a clean and organized checkout area for customer satisfaction.
- Greeted customers and answered any questions they had about the store's products and services.
- Learned roles of other departments to provide coverage and keep store operational.
- Carried out additional responsibilities to ensure efficient workflow.
Online Personal Shopper
Fred Meyer
East Wenatchee
12.2020 - 04.2021
- Navigated store layout to swiftly locate and retrieve items for timely online order fulfillment.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Informed customers about order status and offered suitable substitutions to enhance satisfaction.
- Handled refunds, returns, and exchanges to maintain customer trust and streamline operations.
Crew Trainer
McDonald's
East Wenatchee
07.2018 - 09.2020
- Trained new team members on operational procedures to ensure smooth onboarding.
- Assessed crew members' performance in the field, providing actionable feedback and guidance.
- Ensured that all safety protocols were followed during training sessions.
- Tracked and updated employees' training progress and certification status for compliance.
- Supported shift supervisors in coordinating daily operational tasks effectively.
Education
High School Diploma -
Eastmont High School
East Wenatchee, WA06-2020
Skills
- Problem solving
- Effective communication
- Staff management
- Conflict resolution
- Detail-oriented
- Report writing
Languages
Spanish
Native/ Bilingual
Timeline
Sales Floor Supervisor
Burlington
03.2024 - Current
Receiving Supervisor
Burlington
09.2023 - 03.2024
Stocking Associate
Burlington
11.2022 - 02.2023
Housekeeper
Bonaventure Assisted Living
09.2021 - 09.2022
Cashier
WinCo Foods
05.2021 - 09.2021
Online Personal Shopper
Fred Meyer
12.2020 - 04.2021
Crew Trainer
McDonald's
07.2018 - 09.2020
High School Diploma -
Eastmont High School