Joseph Wright
Cypress,TX
Summary
Detail-oriented Sales Supervisor known for optimizing team performance and enhancing customer experiences. Demonstrated success in sales analysis and cash management, ready to support strategic initiatives that improve operational efficiency.
Overview
8
8
years of professional experience
3
3
Certifications
Work History
Sales Floor Supervisor
JCPenney
Cypress, TX
10.2021 - Current
- Supervised sales floor staff to deliver exceptional customer service and engagement.
- Trained new employees on store policies and operational procedures for efficient onboarding.
- Coordinated visual merchandising strategies to enhance product presentation and appeal.
- Monitored sales performance trends to identify improvement opportunities.
- Oversaw cash handling activities, including money counting and register reconciliation at shift changes.
Sales Representative
Heritage Construction Companies
College Station, Texas
05.2021 - 10.2021
- Identified customer needs to recommend appropriate construction solutions.
- Collaborated with project managers to align client specifications with available offerings.
- Utilized CRM software to maintain detailed records of customer interactions for effective follow-up.
- Conducted door-to-door engagement to connect with potential customers.
Assistant Manager
Party City
Flower Mound, Texas
08.2019 - 05.2021
- Coordinated inventory management and product replenishment to maintain optimal stock levels.
- Developed promotional displays that increased product visibility and customer engagement.
- Implemented merchandising strategies to enhance store layout and improve customer flow.
- Created reports on sales trends, inventory levels, and financial performance for decision-making.
- Assisted in managing store operations and staff scheduling to maximize efficiency.
Financial Services Representative
Charles Schwab
Roanoke, Texas
06.2018 - 08.2019
- Facilitated financial product selection and account management for clients.
- Processed transactions accurately via financial software systems.
- Addressed client inquiries and concerns using effective communication strategies.
- Educated customers on available investment options and banking services.
- Provided friendly front-line coverage, greeting and assisting walk-in customers to enhance first impressions.
Education
BBA - Finance
University of North Texas
Denton, TX12-2017
Skills
- Sales analysis
- Inventory control
- Team leadership
- Customer engagement
- Problem solving
- Cash management
- Operational efficiency
- Organizational skills
- Analytical thinking
Certification
Intuit Academy Bookkeeping Professional Certificate - 2025
Timeline
Sales Floor Supervisor
JCPenney
10.2021 - Current
Sales Representative
Heritage Construction Companies
05.2021 - 10.2021
Assistant Manager
Party City
08.2019 - 05.2021
Financial Services Representative
Charles Schwab
06.2018 - 08.2019
BBA - Finance
University of North Texas