Danilo Mailap
Columbus,OH
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
2
2
years of professional experience
Work History
Senior Bartender/ Shift Lead
Old North Arcade
12.2021 - 12.2023
- Increased repeat business with exceptional interpersonal skills and rapport building.
- Responsible for opening and closing cash drawers, trusted keyholder for the store.
- Enhanced customer satisfaction by providing personalized drink recommendations and excellent service.
- Received invoices, ensured correct orders, and wrote checks for liquor orders and related bar maintenance services
Bartender, Server
Bonifacio Modern Filipino Cooking
03.2022 - 08.2023
- Served high customer volumes during special events, nights, and weekends.
- Created excellent guest experience through exceptional hospitality, intimate knowledge of food and beverage menus, and friendly service.
- Closed cash drawers, 86’d items, took over the phone and in person orders on Toast POS system
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Education
High School Diploma -
Trimble Local High School
Glouster, OH05.2014
Bachelor of Arts - English Language And Literature
Ohio University
Athens, OH05.2019
Skills
- Quality Control
- Team Leadership
- Organizational Skills
- Customer Service Excellence
Additional Activities & Experience
Performing Artist/Poet, Various Events
MAY 2017 - PRESENT
- Experience speaking & performing in front of crowds up to 1,000 people
- Works with teams of up to 6 people to create dance performances
- Ability to network with ease in groups of peers
Community Building within Fil-Am Community
MAY 2020 - JUNE 2022
- Fundraised for hundreds of dollars in Typhoon Relief funds in response to Typhoon Goni
- Attended bi-weekly zoom meetings, and planned and organized bi-weekly zoom social events
- Worked with an outreach team & strategized ways to network with the community
Timeline
Bartender, Server
Bonifacio Modern Filipino Cooking
03.2022 - 08.2023
Senior Bartender/ Shift Lead
Old North Arcade
12.2021 - 12.2023
High School Diploma -
Trimble Local High School
Bachelor of Arts - English Language And Literature
Ohio University