Danine Flowers
Westland,MI
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
20
20
years of professional experience
Work History
Eligibility Specialist
State of Michigan Department of Human Services
Detroit , MI
06.2016 - Current
- Conducted in-depth interviews with applicants to assess their suitability for assistance programs.
- Verified income levels by analyzing financial information provided by applicants.
- Processed client applications in accordance with established guidelines.
- Verified applicant's identity and other relevant documents such as birth certificates or Social Security cards.
- Collaborated with other departments within the organization to ensure accurate processing of applications.
- Ensured compliance with all applicable laws and regulations governing benefit programs.
Cash Vault Supervisor
Talmer Bank & Trust
Farmington Hills, MI
04.2015 - 10.2016
- Reviewed and tracked daily vault operations to ensure accuracy.
- Developed and implemented security protocols for the protection of sensitive documents and materials.
- Maintained a safe working environment by monitoring staff performance and compliance with safety regulations.
- Conducted regular audits of physical assets, such as cash, gold, silver, jewelry, and other valuables.
Education
BBA - Business Administration
University of Michigan - Dearborn
Dearborn, MI06-2012
Skills
- Recordkeeping and data input
- Expertise in Microsoft Outlook
- Application assessment
- Experienced with Microsoft Office Suite
- Program understanding and advisement
- Effective communication skills
Timeline
Eligibility Specialist
State of Michigan Department of Human Services
06.2016 - Current
Cash Vault Supervisor
Talmer Bank & Trust
04.2015 - 10.2016
BBA - Business Administration
University of Michigan - Dearborn
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