Danise Plaza
Redding,CA
Summary
Dynamic and organized professional with a proven track record at Property Upsurge, excelling in tenant relations and maintenance oversight. Adept at coordinating construction efforts and enhancing team productivity. Proficient in the restaurant industry, dedicated to ensuring exceptional customer satisfaction through effective communication and strong leadership. Highly skilled in maintaining organization and attention to detail
Overview
8
8
years of professional experience
Work History
Field Coordinator/Construction Assistant
Property Upsurge
2023.08 - Current
- Ensure rental units are move-in ready by coordinating with the construction and maintenance team.
- Organize and manage the process of making keys for new tenants.
- Show available units to potential tenants and provide them with information about the property.
- Post notices related to late rent, rent increases, and lease violations in accordance with company policy.
- Capture professional, high-quality photos of rental units using Matterport for marketing purposes.
- Drive to various properties to assess conditions and initiate work orders for property improvements.
- Maintain consistent communication with tenants, contractors, and internal teams to ensure smooth operations.
- Directed coordination efforts to align project milestones with deadlines.
- Coordinated with vendors to ensure efficient operations.
Hostess/Server
CR Gibbs American Grille
2017.06 - 2023.08
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated friendly relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server
In N Out
2016.10 - 2017.06
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
Education
High School Diploma -
Shasta High School
Redding, CA06.2017
Skills
- Good communications with customers and high satisfaction results
- Very well organized and can keep areas clean
- Courteous phone demeanor
- Natural leadership
- Can assess high volume issues
- Time management
- Good tenant relations
- Skilled in supporting and motivating team members, creating a collaborative atmosphere to enhance productivity
- Maintenance oversight
- Property Mangement software
Timeline
Field Coordinator/Construction Assistant
Property Upsurge
2023.08 - Current
Hostess/Server
CR Gibbs American Grille
2017.06 - 2023.08
Server
In N Out
2016.10 - 2017.06
High School Diploma -
Shasta High School