Danisha Bredahl
Round Rock
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Brings top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty.
Overview
2027
2027
years of professional experience
Work History
Customer Service Representative
Comet Cleaners
2026 - Current
- Assisted customers with inquiries and service requests, ensuring a positive experience.
- Resolved customer complaints promptly, enhancing satisfaction and retention.
- Monitored inventory levels, assisting in reordering supplies as necessary.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Preschool Teacher
Primrose Schools
08.2025 - 01.2026
- Developed and implemented engaging lesson plans aligned with early childhood education standards.
- Fostered a safe and nurturing classroom environment to promote social and emotional growth.
- Collaborated with parents to support children's development through regular communication and feedback.
- Assessed student progress and adapted teaching strategies to meet individual learning needs.
Manager Trainee
Hertz
02.2024 - 11.2024
- Managed daily operations to optimize vehicle rental processes and enhance customer experience.
- Analyzed customer feedback to identify areas for improvement in service delivery.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Sales Associate/Customer Service Representative
Kohl's
09.2022 - 01.2024
- Assisted customers in locating merchandise and provided product information to enhance shopping experience.
- Maintained accurate inventory levels through regular stock checks and replenishment processes.
- Processed transactions efficiently using point-of-sale systems, ensuring customer satisfaction during checkout.
- Collaborated with team members to achieve store sales goals and improve overall performance.
Education
High School Diploma -
Round Rock High School
Round Rock, TXSkills
- Classroom management
- Retail store support
- Service upselling
- Complaint resolution
- Payment processing
- Active listening
- Customer service
Timeline
Preschool Teacher
Primrose Schools
08.2025 - 01.2026
Manager Trainee
Hertz
02.2024 - 11.2024
Sales Associate/Customer Service Representative
Kohl's
09.2022 - 01.2024
Customer Service Representative
Comet Cleaners
2026 - Current
High School Diploma -
Round Rock High School