Summary
Overview
Work History
Education
Skills
Timeline
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Danisha Clay

Lafayette,LA

Summary

Dynamic marketing professional with a proven track record at Cypress Bayou Casino and Hotel, excelling in event planning and customer service. Adept at enhancing customer satisfaction and fostering teamwork, I leverage strong attention to detail to drive successful marketing initiatives and create engaging experiences.

Overview

6
6
years of professional experience

Work History

Marketing Coordinator

Cypress Bayou Casino and Hotel
04.2023 - Current
  • Planned and executed internal and external marketing events.
  • Updated and maintained marketing database, ensuring accuracy and compliance with data protection regulations.
  • Improved customer satisfaction by promptly addressing inquiries and concerns.

Store Associate

Geaux Fresh
10.2022 - 03.2023
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.

Store Manager

CubeSmart Self Storage
11.2021 - 09.2022
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.

Team Member

Pizza Artista
12.2019 - 04.2021
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Trained new team members by relaying information on company procedures and safety requirements.

Crew Team Member

Wendy's
01.2019 - 05.2019
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Operated register to process payments and collect cash payment for order totals.

Education

High School Diploma -

Westgate High School
New Iberia, LA

Skills

  • Customer service
  • Event planning
  • Teamwork and collaboration
  • Detail-oriented

Timeline

Marketing Coordinator

Cypress Bayou Casino and Hotel
04.2023 - Current

Store Associate

Geaux Fresh
10.2022 - 03.2023

Store Manager

CubeSmart Self Storage
11.2021 - 09.2022

Team Member

Pizza Artista
12.2019 - 04.2021

Crew Team Member

Wendy's
01.2019 - 05.2019

High School Diploma -

Westgate High School

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Danisha Clay