DANITA WOLMARANS
Richmond,VA
Summary
Dependable and successful in providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
2
2
years of professional experience
Work History
Barista
Crossroads Cafe and Catering
03.2021 - 08.2023
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Elevated customer loyalty by using strong communication abilities.
- Position requires technological skills, organization, and communication skills.
Server
Sunnyside
03.2021 - 08.2021
- Bussed and reset tables to keep dining room and work areas clean.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Cultivated warm relationships with our regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
No Degree - Psychology
Virginia Commonwealth University
Richmond, VA06.2027
High School Diploma -
Spotswood High School
Penn Laird, VA06.2023
Skills
- Beverage Preparation
- Excellent Math Skills
- Leading Employees
- Table Setting Knowledge
- Serve Customer Needs
- Team Leadership
- Menu Memorization
- Adaptive and Creative
- Available Weekends
- Strong Communication and Interpersonal Skills
Additional Information
- Social Media, Google Drive, Zoom, Canvas, Microsoft Excel and Word
Timeline
Server
Sunnyside
03.2021 - 08.2021
Barista
Crossroads Cafe and Catering
03.2021 - 08.2023
No Degree - Psychology
Virginia Commonwealth University
High School Diploma -
Spotswood High School
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