Developed and implemented comprehensive case management plans to address client needs and goals.
Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Provided information and educate clients about their rights, available resources, and options.
Provided legal counsel or connect clients with legal resources and representation. Assisting with Victim Compensation programs, Address confidentiality and Injunction for protection.
Facilitating support group lead and guide group discussions, ensuring that the meetings stay focused, respectful, and productive. Establishing a safe and confidential environment where group members feel comfortable sharing their thoughts and feelings.
Assessing the impact of activities on participants' physical, emotional, and social well-being and report findings to supervisors or management.
Mentor/Activity Coordinator
TAMPA Bay Academy Of Hope
08.2020 - 10.2020
Maintained and ordered supplies for activities.
Developed and implemented themes and activities for children and young adults.
Conducted clinical observations at the center and during activities, noting emotional and behavioral health.
Recruited suitable mentors for mentoring programs, ensuring they meet the necessary criteria and possess the required skills and experience.
Provided training to mentors & new staff, equipping them with the necessary skills to support and guide their mentees effectively.
Maintain accurate records of mentor-mentee relationships, track progress, and document success stories or challenges faced and resolved.
Conducted research and analysis of market trends to determine potential opportunities for growth.
Community Relation & Liaison
Florida Family Primary Care Center
10.2019 - 08.2020
Marketed offerings and services to community.
Produced and distributed brochures, newsletters and press kits.
Built and maintained positive relationships with public by utilizing strategic plans.
Supported public relations managers with writing, researching and preparation of materials
Developed and executed quarterly rolling calendar of events.
Built, leveraged and shared positive relationships and partnerships with various external and internal stakeholders.
Education
Bachelor of Arts - Recreational Therapy
Florida International University
Miami, FL
08.2024
Bachelor of Arts - Special Education
University of Puerto Rico - Bayamon
Bayamon, PR
06.2018
Skills
Emotional Awareness
Medical Records Management
Program Development
Staff Training
Social Work
Intervention Plans
Client Empowerment
Trauma-Informed Care
Victims Rights
Case Management Tracking
Public Speaking
Certification
Human Trafficking Application Assistance, State of Florida Office of the Attorney General Bureau of Victims Compensation
Domestic Violence Application Assistance, State of Florida Office of the Attorney General Bureau of Victims Compensation
Paralegal Volunteer - Intern at Pro Bono Legal Center at Center for Family JusticeParalegal Volunteer - Intern at Pro Bono Legal Center at Center for Family Justice