DANIXIS YIZETTE ORTIZ CORA
Maitland,FL
Summary
Results-oriented sales professional with a strong foundation in customer service and expertise in product knowledge, sales strategies, and client relationship management. Focused on driving revenue and enhancing customer satisfaction while helping clients select tailored products. Committed to exceeding sales targets and fostering long-term customer loyalty.
Overview
5
5
years of post-secondary education
21
21
years of professional experience
Work History
Purchasing Coordinator
FAS Windows & Doors
Orlando, FL
05.2021 - Current
- Created and updated purchase orders in Salesforce and SharePoint, tracked order status, and coordinated with vendors to ensure timely delivery.
- Monitored purchase orders and provided timely updates to stakeholders on progress and potential delays.
- Provide internal teams with detailed information regarding the status of orders, including delivery timelines and product availability.
- Audited and verified orders to ensure accuracy and compliance with company standards, minimizing errors and discrepancies.
Service Coordinator
FAS Windows & Doors
Orlando, FL
08.2020 - 05.2021
- Coordinated service appointments to optimize technician schedules and enhance customer satisfaction.
- Addressed inquiries and resolved issues while providing product information via phone and email, improving customer experience.
- Supervised and managed team of service technicians, ensuring timely completion of installations and repairs.
Sales Representative-Security Windows and Doors
Casa Segura
Caguas, PR
03.2011 - 06.2020
- Acquired cross-departmental experience in purchasing, installation, and supervision, contributing to streamlined operations
- Led and mentored a team of sales representatives, achieving consistent attainment of sales targets
- Gained gross-departmental experience working in the purchasing, installation, and supervisory roles, enhancing overall company operations
- Maintained organized product files for manufacturing company, facilitating efficient order fulfillment
Administrative Assistant and Sales Representative
Garrido Bros.
Hato Rey, PR
12.2005 - 02.2011
- Provided customer service, dispatched orders, collected past due invoices, and managed ongoing accounts in the first 4 years as an Administrative Assistant.
- Conducted customer visits to hardware stores and window and door manufacturing companies.
- Coordinated scheduling and calendar management to streamline Garrido Bros. office operations.
- Facilitated communication by managing incoming calls for Garrido Bros. staff. and routed messages for Garrido Bros. staff.
- Conducted visits to hardware stores and window and door manufacturing companies to strengthen customer relationships.
Education
Bachelor's degree - Labor Relations
University of Puerto Rico, Rio Piedras Campus
Rio Piedras, PR 08.1999 - 06.2004
Skills
- Purchase order management
- Salesforce administration
- Vendor coordination
- Supply chain management
- Data management
- Attention to detail
- Customer management
- Conflict Resolution
- Bilingual communication
Timeline
Purchasing Coordinator
FAS Windows & Doors
05.2021 - Current
Service Coordinator
FAS Windows & Doors
08.2020 - 05.2021
Sales Representative-Security Windows and Doors
Casa Segura
03.2011 - 06.2020
Administrative Assistant and Sales Representative
Garrido Bros.
12.2005 - 02.2011
Bachelor's degree - Labor Relations
University of Puerto Rico, Rio Piedras Campus
08.1999 - 06.2004