DANLAINE YAZZIE
Chinle
Summary
17+ years of experience in school administration and community engagement. Leverages strong event planning, recruiting, and administrative skills to build trust with families, increase parental involvement, and streamline communication between educators and parents. Skilled in record management, customer service, and safety compliance; seeks expanded leadership responsibilities to strengthen family-school partnerships and support student success.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Benefits Eligibility Specialist
Arizona Department of Economic Security
Phoenix
03.2026 - Current
- Assessed client eligibility for various state assistance programs.
- Reviewed applications to ensure compliance with program regulations.
- Conducted interviews to gather necessary information from applicants.
- Conversed with people from different cultures daily, providing high level of respect and patience with each interaction.
- Verified applicant's identity and other relevant documents such as birth certificates or Social Security cards.
- Provided guidance on how to apply for benefits and answered questions related to the process.
- Informed applicants of other agencies providing useful or related assistance.
CLINICAL RECEPTIONIST
Dilkon Medical CENTER
Dilkon
08.2025 - 08.2025
- Greeted patients and visitors warmly upon arrival to ensure a welcoming environment.
- Managed appointment scheduling using electronic health record systems effectively.
- Verified patient insurance information and collected necessary documentation promptly.
- Assisted medical staff with patient check-in procedures for smooth workflow.
- Answered phone calls and addressed inquiries regarding services and appointments efficiently.
- Maintained organized patient records and ensured data accuracy in the system.
- Maintained patient confidentiality in accordance with HIPAA regulations.
PARENT LIAISON
Rough Rock Community School
Rough Rock
07.2022 - 06.2025
- Cultivated strong relationships with parents, enhancing trust and communication, which led to increased parental involvement in school activities.
- Coordinated school events, fostering connections between families and educators, resulting in a more engaged community and positive school environment.
- Managed administrative tasks efficiently, ensuring timely responses to inquiries and maintaining organized records for effective communication.
- Promoted an open-door policy for parents, encouraging feedback and participation, which strengthened community ties and enhanced school spirit.
SAFETY ATTENDANT
Brahma Group Inc
Morenci
01.2024 - 01.2025
- Conducted thorough job safety analyses (JSAs) to identify hazards, leading to improved safety protocols and reduced risk during operations.
- Implemented a systematic approach to equipment checks, ensuring all tools met safety standards and minimizing downtime.
- Maintained organized records of safety permits and inspections, promoting compliance and accountability across job sites.
- Promoted effective housekeeping practices, resulting in cleaner work environments and noticeable reductions in safety hazards.
- Initiated and managed safety permit protocols, enhancing accountability and compliance across job sites, ultimately improving overall safety performance.
SCHOOL REGISTRAR/SECRETARY
Greasewood Springs Community School
Greasewood
10.2017 - 06.2022
- Provide general office support with a variety of clerical duties such as answering incoming calls, direct calls to appropriate associates, distribute mail and visitor badge.
- Generate and disseminate pertinent records and information of students, parents, school staff and oversight agencies, in accordance with public law.
- Monitor and maintain accurate academic transcripts for new, incoming, and transfer students, etc.
- Fostered a welcoming environment by providing exceptional customer service, ensuring that all visitors received prompt assistance and information.
- Maintained and optimized the student database, facilitating accurate data retrieval and improving operational effectiveness across school program's
SCHOOL RESOURCE OFFICER
Rough Rock Community School
Rough Rock
06.2016 - 06.2017
- Provide classroom instructions for students in the following areas: drug abuse, crime preventions, bullying, drug and alcohol awareness.
- Counseled students on both negative and positive situations.
- Make appropriate referrals to school administrators for student misconduct and school disruption.
- Responsible for maintaining security patrol on school campus.
- Provide resources to students, staff and parents.
LEAD RESIDENTIAL ASSISTANT
Rough Rock Community School
Rough Rock
09.2013 - 06.2016
- Worked closely with the Residential Program Operation.
- Apply appropriate guidelines, rules and regulations to effectively determine operational needs.
- Fostered a nurturing environment for students, enhancing their social skills and emotional well-being.
- Implemented behavior intervention strategies, significantly improving student engagement and reducing disciplinary incidents.
- Evaluated training needs through performance assessments, leading to targeted employee development and improved service delivery.
- Coordinated with multidisciplinary teams to create individualized student plans, ensuring tailored support and measurable progress.
OFFICE MANAGER
CARE EXPRESS TRANSPORTATION
Rehoboth
03.2009 - 04.2011
- Answered telephone calls, route calls to appropriate staff, take accurate phone messages.
- Print out appointment list for each day.
- Greeted patients upon arrival and checked the EHR system to verify patients check-in status and entered relevant information on computer screens and forms as necessary.
- Initiate patient medical chart and compile appropriate forms with appropriate documentation.
- Prepared patient form for clinic use and collect after visit. Forward documents to HIM for scanning.
- Perform reminder calls to patient for next day or future appointments, Served as an interpreter for Navajo-speaking patients as needed.
- Provide clerical duties and customer service to outside entities.
- Support with daily activities of office including filing, telephone coverage and appointment scheduling, registration and patient referrals.
- Communicate with customers (Clients, Hospitals, HMO AND MCO call centers and drivers) by phone and receive reservations.
- Fill out client intake form, determine eligibility for transportation, prepare referrals to distribute the following morning, keep call log to record number of received calls.
- Schedule appointments into computerized scheduler.
- Billing, collections of accounts receivables of AHCCCS claims and invoicing in Quick Books.
Education
ASSOCIATE'S DEGREE - MEDICAL ASSISTING
College America
Phoenix, AZDine College
Navajo Technical University
Skills
- Employee Orientation
- Recruiting
- Event Planning
- Leadership
- Presentation Skills
- Administrative Experience
Languages
Navajo, Proficient
Timeline
Benefits Eligibility Specialist
Arizona Department of Economic Security
03.2026 - Current
CLINICAL RECEPTIONIST
Dilkon Medical CENTER
08.2025 - 08.2025
SAFETY ATTENDANT
Brahma Group Inc
01.2024 - 01.2025
PARENT LIAISON
Rough Rock Community School
07.2022 - 06.2025
SCHOOL REGISTRAR/SECRETARY
Greasewood Springs Community School
10.2017 - 06.2022
SCHOOL RESOURCE OFFICER
Rough Rock Community School
06.2016 - 06.2017
LEAD RESIDENTIAL ASSISTANT
Rough Rock Community School
09.2013 - 06.2016
OFFICE MANAGER
CARE EXPRESS TRANSPORTATION
03.2009 - 04.2011
ASSOCIATE'S DEGREE - MEDICAL ASSISTING
College America
Dine College
Navajo Technical University